Hi. I have lost all admin use for my business facebook page can someone guide me on how to get control as I cant get messages or post

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Customer

Hi. I have lost all admin use for my business facebook page can someone guide me on how to get control as I cant get messages or post

Last updated
Ferdinand Aquino
Technician

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook  nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Customer

Hello Ferdinand thank you for your reply. I am free to chat

Posted
Ferdinand Aquino
Technician

Thanks Michaela,

May I know what's the business page name?

Posted
Customer

Throwabone Pet services. Uk business

Posted
Customer

it is purple with a golden dog leaping as the logo

Posted
Ferdinand Aquino
Technician

 

Can you tell me if you can still at least view the page?

Posted
Customer

only if i go into my personal facebook and click Business owner at Throwabone Pet Services. I can post on instagram which will transfer to my page. but no other way

Posted
Ferdinand Aquino
Technician

Ok, I think you still have access to it but the way to get to it will be different now. are you on a computer now?

Can we do a screenshare?

Posted
Customer

Hi yes i am. I need to full acess to update and post

Posted
Ferdinand Aquino
Technician

Ok on a computer, 

click this link https://join.zoho.com/394665409

This will take you to the tool download

Download and run the app

Posted
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