Please unsubscribe me from Facebook. I want to deactivate my account.

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Customer

Please unsubscribe me from Facebook. I want to deactivate my account.

Last updated
Rofel Lantican
Facebook Expert

Hello and welcome to ExpertHelp.com! My name is Rofel Lantican and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Rofel Lantican
Facebook Expert

Hi Lawrence,

Thanks for waiting. Im here to help. May I know what device are you using to access Facebook? Is it a computer or a mobile device?

Posted
Customer

Please unsubscribe me from Facebook.  Deactivate my account.  

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Customer

I use a computer to access Facebook.

Posted
Rofel Lantican
Facebook Expert

Thanks for your response. Are you using a computer to chat with me?

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Customer

Rofel:  Yes I am using a computer to chat with you.

Posted
Rofel Lantican
Facebook Expert

Great. Do you mind if we do a screen sharing so I can help you deactivate the account?

Posted
Customer

What is a screen sharing?

Posted
Rofel Lantican
Facebook Expert

remote support so I can see your screen and control the mouse to help you fix it?

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Customer

OK

Posted
Rofel Lantican
Facebook Expert

Great. Before we proceed can you please verify if this is a good callback number incase we got disconnected  ***-***-**** ?

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Customer

***-***-**** is my home phone number.  It should worl just fine for the purpose.

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Customer

It should work, but it rings in another room and it could take me four rings to get there.  

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Rofel Lantican
Facebook Expert

Great. Please click on this link > https://download.teamviewer.com/download/TeamViewerQS.exe to download the Remote App. Once done please Run/Open a small window will pop up. Please provide me with the ID and password that will shows up on the Teamviewer window. Thanks

Posted
Customer

How long before I see the page?

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Rofel Lantican
Facebook Expert

Dear Lawrence , It was a pleasure helping you with your Facebook issue today. Here is a summary of the resolution.


Issue identified : Deactivatea account


Solution Implemented : Called the customer / Remotely accessed the computer / Assisted the customer to reset his password / Assisted the customer to deactivate his account / No other issues raised / Issue Resolved / Answer Accepted


If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-**** .

Posted

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