I need help with clearing out google drive storage. I would like help from Elixer if possible and if he's an expert in that
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I need help with clearing out google drive storage. I would like help from Elixer if possible and if he's an expert in that
Hello and welcome to ExpertHelp.com! My name is Rofel Lantican and I'm going to do everything in my power to answer your question to your full satisfaction!
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I had worked with Elixer previously. Is he available?
Elixir is not available. Dont worry I will be helping you with your issue. Can I call you on the number that you provided?
no, I did not want to spend an additional $30.
I'll wait until he is free. Thanks!
Dont worry there's no additional charge for that. Can we proceed?
can we start just chatting vs. talking on phone? I don't want to tie up my cell right now.
I just need the "for dummies" explanation for freeing up my google drive and I have just some basic questions. If I try to send people files of videos or documents that are over ...I think 25 mb, a window pops up that says "too large, will send via google drive." I just want to know if I delete many of the things in there, will they also be deleted from my computer?
or do you only work by phone?
I can work with chat but it is easier to explain or troubleshoot if we are talking over the phone.
Google drive is a cloud storage. If you delete something from the drive it wont delete the file from the computer.
ok. call me back please
Dear Ellie, It was a pleasure helping you with your Google issue today. Here is a summary of the resolution.
Issue identified : Delete files on Google Drive
Solution Implemented : Called the customer / Assisted the customer to delete files on her Google drive / Explained how Google drive works / No other issues raised / Issue Resolved / Answer Accepted
If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-**** .
Byron Narciso
Technician
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