I greatly appreciated your concise and clear information about Facebook account deletion. However, I canceled my Facebook account on 30 January...

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Customer

I greatly appreciated your concise and clear information about Facebook account deletion. However, I canceled my Facebook account on 30 January 2019 at 6 am French time. I received the following message :

Susan,

Your account is scheduled for permanent deletion.

Facebook will start deleting your account in 30 days. After Nov 16, 2018, you won't be able to access the account or any of the content you added.

To cancel the deletion of your account and retrieve any of the content or information you have added, go to Facebook.

I still get messages,etc through Facebook. I want OUT. What do I still have to do?

Last updated
Scott Steinbrink
Facebook Expert

Hello and welcome to ExpertHelp.com! My name is Scott Steinbrink and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Scott Steinbrink
Facebook Expert

Just wait out 30 days, and it should be deleted. Then, you will no longer receive Facebook messages.   Or you are indicating that you are still getting FB messages AFTER its supposed to be deleted? 

Posted
Customer

That's right. Here we are in July 2020 and I am still getting messages.  I think that is more than 3 months!

What can I now do to really, really delete everything, partiucalry my email address.  My time zone is France.

Posted
Customer

Hello Scott Steinbrink, It is late and I would like to do other things now. How can I retrieve your answers to my problem. I remind you that I asked to have my account deleted on Jan 30 2019, long before the COVID. Please let me know what I can expect from you for what I paid you? Thanks and do let me know how I can get back in touch with you tomorrow? Have a good evening. Susan Michelson

Posted
Scott Steinbrink
Facebook Expert

Hmm.. Sounds like you may have a 2nd account that is active?   I don't see any other option - you're receiving messages from an active Facebook account.     You can get back in touch with me this way. 

Posted
Customer

I certainly didn't open 2 accounts. One was hardly used and that was enough! I will contact you tomorrow at a respectable jours your time.  Have a good evening. SM

Posted
Scott Steinbrink
Facebook Expert

Im trying to think.   Yes, once your account is deleted, and it was past 30 days, you should stop getting Facebook notifications. 

Posted
Scott Steinbrink
Facebook Expert

I am awaiting your response.     Can you tell me what kind of Facebook messages you are getting? 

Are you able to log in Facebook?  Try deactiviating your Facebook account again. 

Posted
Scott Steinbrink
Facebook Expert

Hello? I am still here, awaiting your answer. 

Posted
Jenny Muralidharan
Customer Support

Hello Susan, we have not heard back from you in a while. Please post a message on this page sharing the current status of the issue, and your Expert, Scott will be happy to offer you continued assistance. For billing questions if any, kindly email us at s**t@experthelp.com

Posted

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