My account has been hacked and I can no longer access it. I want to either reconnect or delete that account as it is now bogus. Please help
Enter your Facebook question at the top of this page and click Get An Answer.
Tell us how quickly you want your Facebook question answered.
Connect with your Facebook Expert via online chat or telephone call.
My account has been hacked and I can no longer access it. I want to either reconnect or delete that account as it is now bogus. Please help
Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!
Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)
I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.
Hi Muffy,
Thank you for waiting!
May I know what is the name on the account?
Hello my Facebook account was hacked by sending me an email request to change my password on Saturday. I foolishly did. Now I can no longer access my account. They have changed my email associated with the account to e********w@gmail.com. My account is under the name Muffy McCarty Rike. There are now two out there. One with my picture and one without my picture and no info. I have tried 3 times to contact Facebook and have three times had three friends verify it is me. Each time Facebook says they will send me and email with further instructions and I never get it. Please help. And tgAnk you in advance.
Hello???? Are you still there??
Please let me know you are still there.
Please reply so I know you are still there
I am here and I need to chat with you.
Are you using a computer to open your Facebook account?
The name on the account is Muffy McCarty Rike. Did you get my other messages??
Using my phone to access but I can use a computer too
ok let me give you a call
Phone number is ***-***-****
Dear Muffy, It was a pleasure helping you with your Facebook issue today. Here is a summary of the resolution.
Issue identified :
Facebook Account Hacked
Solution Implemented :
Remote support
Call customer and assisted in reporting the account and creating a new account in Facebook
Answer Accepted
If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****
Byron Narciso
Facebook Expert
As a company with loads of experience assisting people with Facebook issues, we’re confident of solving any problem you might have. Thousands upon thousands of Facebook users have come to us with their questions. We work tirelessly and quickly to ensure their questions are answered to the best of our ability.
What sets us apart from other Facebook help providers is the sheer range of issues we tackle. Our team doesn’t just specify in one particular area, we can solve anything, including common problems like:
Typically, when you approach Facebook for advice, they don’t offer complete solutions. Furthermore, they refuse to help with any Facebook problems that are related to your computer or the device you’re using Facebook on. We’re not affiliated with the social network, so we’ll even help with issues caused by your devices.
All of these problems are highly common amongst Facebook users. But, our assistance doesn’t end there. Feel free to ask any questions related to Facebook support and one of our Expert advisers will talk you through the ideal solution. It’s a fast and effective service that requires very little effort on your behalf. Just ask your question, indicate how urgent it is, and choose the method of contact from us. We’ll call, email, or live chat with you - depending on your preference.
There’s no problem too big or small for us to solve. If you’re a Facebook user that’s struggling in some regard, get in touch with us today. We’ll help make things easier for you, and ensure you get the most out of Facebook. ExpertHelp offers a cost-effective service that’s so simple to use. Don’t get left in the dark waiting for answers to your questions. In most cases, we can answer your query within 15 minutes. This gives you more time to connect with people on Facebook and ensures you spend less time waiting around for support.
Don't waste your time scouring the Internet looking for the Facebook phone number, when chances are we can solve your Facebook problem right here, right now. Make the smart choice, get live help for Facebook now, and enjoy unlimited free follow-up questions once your issue is solved.