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Rofel Lantican
Nook Tech

Hello and welcome to ExpertHelp.com! My name is Rofel Lantican and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Banres and Noble nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Rofel Lantican
Nook Tech

Hi Mary. Thanks for waiting. Please follow these steps.

Press and hold the power button for 20-30 seconds to reboot the nook. Once it is done rebooting test the device to check if it working properly.

Please let me know if this helps.

Posted

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