My son is waiting for a kidney transplant. We went to a forum last night and he posted the opening slide with a diagram of a human body and the...

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Customer

My son is waiting for a kidney transplant. We went to a forum last night and he posted the opening slide with a diagram of a human body and the title 'Transplant Forum'. His Facebook and Instagram accounts were immediately deleted. Can we resolve this? It was a simple drawing of the outline of a human torso.

Last updated
Charles Totherow
Facebook Expert

Hello and welcome to ExpertHelp.com! My name is Charles Totherow and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’ll be giving you a call soon. If I don’t catch you this time, please reply with a few times (including your timezone) that work best for you and we can connect then.

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Charles Totherow
Facebook Expert

Sorry to keep you waiting.  May I have your email address that is with your facebook account?

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Customer

Facebook Account :   j**g@hotmail.com

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Charles Totherow
Facebook Expert

Thank you.  Please allow me a few minutes to troubleshoot this for you.

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Charles Totherow
Facebook Expert

Does your facebook acocunt have the number attached to this account  ***-***-**** ?

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Charles Totherow
Facebook Expert

Some people think that their profile is permanently disabled, but actually, their account is just Temporarily disabled for any Security purpose. So, first of all, let me the clear difference between these two situations. If your account is Temporary Disabled, then whenever you try to Login it shows that your account is Disabled. You can easily open your disabled Facebook account back in this condition, by the method we are describing below.

Here is how it looks like when your Facebook account is Temporarily disabled:

If your account also looks the same, when you try to Login. It means your account got disabled. Now, to recover Disable Facebook account, you have to follow few steps which I am describing in the below section.

Here are some reasons which lock your Facebook account:

  • Using Of Fake Name
  • Using Stylish Fonts In Your Account Name
  • Posting Content That Violated Facebook Terms & Conditions

In another case, if your account is Permanently disabled, it will show you that your account is Permanently Disabled. In this situation, you will never get your account back. I hope now your all questions are cleared like Facebook account disabled fake name, Facebook account disabled for no reason and all. So, always avoid using other names on your FB account.

 

Let me explain step by step process to recover the disabled Facebook account.

How to Re-open Disabled Facebook ID?

1) Open this link in your Browser:-

https://www.facebook.com/help/contact/ ***-***-**** 72907

 

Now enter your registered Email, Original Name which you used on the account and attach a Valid original Govt. ID Proof with same Name & DOB on it.

Here is what types of Govt. Proofs Facebook supports:

  • Green Card, Residence Permit or Immigration Papers
  • Birth Certificate
  • Voter ID Card
  • Personal or Vehicle Insurance Card
  • Marriage Certificate
  • Official Name Change Paperwork

Here is how this “Facebook disabled account appeal form” looks like:

 

 

 Now, Enter all the necessary details correctly in the form and at last, click on Send button.

5) It will successfully Submit your form for Review and show you the message like this:

Now, your Form is successfully submitted. Facebook will review your appeal and reply to you within 4-5 days. It isn’t sure, your account will open by this process. If your Profile looks Legal and there is nothing which violates Facebook Terms, then I am sure, your account will open easily

 

 

 

 

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Customer

It does say 'permanently disabled'. We dispute this however, as we were at an education session for an upcoming kidney transplant for my son. He was posting the first slide of the power point as an indication of his journey. There was no intent to this post which violated facebook guidelines. We are thinking he was deleted because of organ harvesting. Would you agree? Does this mean that he can NEVER use Facebook, Instagram and Messenger ever again? Is there a way to create new accounts or is that impossible? He is devastated. Can you suggest any way he can create new accounts?

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Charles Totherow
Facebook Expert

You can sign up for a new account using a different email address

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Charles Totherow
Facebook Expert

If you sign up for a new account On Facebook and Instagram and it will work just fine

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Charles Totherow
Facebook Expert

Did you make a new account for Facebook and Instgram?

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Customer

He hasn't yet. He is so disappointed with Facebook and Instagram. I think he will be he seems to think they will block him again the minute he makes a new account. Can you assure us that this won't happen if he makes a new email account? He seems to think they will trace him by his computer and phone.

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Charles Totherow
Facebook Expert

If you make a new account, if you post anything related to organ private post.  I assure your account will not be banned.

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Charles Totherow
Facebook Expert

Please let me know what you decide to do as well and if you need any further assistance?

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