I open a new Facebook account 1 week ago. Everything was fine and I started entering information. Yesterday I receive a message they want a face...

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Customer

I open a new Facebook account 1 week ago. Everything was fine and I started entering information. Yesterday I receive a message they want a face photo. I sent it. Today they say account is perm disabled. I tried sending ID today but they wont accept email now, says account disabled.

Last updated
Charles Totherow
Facebook Expert

Hello and welcome to ExpertHelp.com! My name is Charles Totherow and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Charles Totherow
Facebook Expert

I am sorry to learn this happened. If this was done in error, rest assured Facebook will re-enable your account soon. We just need to ensure we follow the right steps and submit the correct information on their support page. I'll help you do that. But first, let's find out the reason that caused this.

 

I am sorry to learn your Facebook page is deactivated. But do not worry. There may be a way to get this back up again. We just need to ensure we follow the right steps and submit the correct information on their support page. I'll help you do that. But first, let's find out the reason that caused this.

Posted
Charles Totherow
Facebook Expert

Some people think that their profile is permanently disabled, but actually, their account is just Temporarily disabled for any Security purpose. So, first of all, let me the clear difference between these two situations. If your account is Temporary Disabled, then whenever you try to Login it shows that your account is Disabled. You can easily open your disabled Facebook account back in this condition, by the method we are describing below.

Here is how it looks like when your Facebook account is Temporarily disabled:

 

 

If your account also looks the same, when you try to Login. It means your account got disabled. Now, to recover Disable Facebook account, you have to follow few steps which I am describing in the below section.

Here are some reasons which lock your Facebook account:

  • Using Of Fake Name
  • Using Stylish Fonts In Your Account Name
  • Posting Content That Violated Facebook Terms & Conditions

In another case, if your account is Permanently disabled, it will show you that your account is Permanently Disabled. In this situation, you will never get your account back. I hope now your all questions are cleared like Facebook account disabled fake name, Facebook account disabled for no reason and all. So, always avoid using other names on your FB account.

 

If your account is just Disabled temporarily, then you don’t have to worry about it. Let me explain step by step process to recover the disabled Facebook account.

How to Re-open Disabled Facebook ID?

1) Open this link in your Browser:-

https://www.facebook.com/help/contact/ ***-***-**** 72907 

Now enter your registered Email, Original Name which you used on the account and attach a Valid original Govt. ID Proof with same Name & DOB on it.

Here is what types of Govt. Proofs Facebook supports:

  • Green Card, Residence Permit or Immigration Papers
  • Birth Certificate
  • Voter ID Card
  • Personal or Vehicle Insurance Card
  • Marriage Certificate
  • Official Name Change Paperwork

 

Here is how this “Facebook disabled account appeal form looks like:

 Now, Enter all the necessary details correctly in the form and at last, click on Send button.

 

 

5) It will successfully Submit your form for Review and show you the message like this:

 

 

Now, your Form is successfully submitted. Facebook will review your appeal and reply to you within 4-5 days. It isn’t sure, your account will open by this process. If your Profile looks Legal and there is nothing which violates Facebook Terms, then I am sure, your account will open easily.

Posted
Customer

Hi Charles, Im available

Posted
Customer

Charles, when I try to submit my DrLic per the link, it stops and says account is permanently disabled. I have done nothing on this

new account, but add a profile picture and enter my location etc. They temp disabled account once a few days ago and asked for phone#. I sent it, acct was then opened. This weekend they asked for face pic and I sent, message back permanently disable. This is my first FB account. 

Posted
Charles Totherow
Facebook Expert

When you submit a document for identification just submit a picture of your face please instead of your drivers license

Posted
Customer

Charles, The first image I sent, on Saturdy, per FB request was just apicture of my face. After about 12 hrs, when I tried to log in FB responded

with acct has been permanently disabled. Then I tried to send my DL per your form and it wont accept, say account is disabled.

Posted
Charles Totherow
Facebook Expert

We can do remote session if you want to it's free

Posted
Customer
This is the message now at log in.
 
My question is the account is new, I posted 1 profile pic of my parents and I. Thts it no post no friends yet.
 
You can't use Facebook because your account, or activity on it, didn't follow our Community Standards.
We have already reviewed this decision and it can't be reversed.
To learn more about the reasons we disable accounts visit the Community Standards.
Posted
Customer

How can I verify my identity now if the wont accept any IDs?

Posted
Customer

Charles, what is the next step here?

Posted
Charles Totherow
Facebook Expert

May I have your email address that is connected to your Facebook account

Posted
Charles Totherow
Facebook Expert

I will try to recover your Facebook myself

Posted
Customer

j**y@yahoo.com

Posted
Charles Totherow
Facebook Expert

One moment please while I work on your account.

Posted
Customer

Thank you Charles

Posted
Charles Totherow
Facebook Expert

May I have your first and last name?

Posted
Customer

John Holliday

Posted
Charles Totherow
Facebook Expert

I will also need a copy of your identification.  Can you send a copy to my email address: c**9@gmail.com

Posted
Charles Totherow
Facebook Expert

Best way to do is take a pic of your id with your phone than email to me please.

Posted
Customer

Charles is this your personal email, will this be deleted?

Posted
Charles Totherow
Facebook Expert

Yes I will delete after I submit to facebook.

Posted
Charles Totherow
Facebook Expert

Posted
Customer

Charles, yes that is the same answer I received. What is the next step?

Posted
Charles Totherow
Facebook Expert

Im sorry to say that you will have to just make a new facebook account.  However you still can download everything from theh disabled account and upload to a new account.

Posted
Customer

How is that possible to create a new account? I used my email and phone. What happens when I enter the same info. From other post

on this site, it says it wont work and will be disabled again.

Posted
Charles Totherow
Facebook Expert

You have to make a new email.  Gmail only takes a few minutes to create a new email address.

Posted
Customer

What about phone#, name, picture of my face, etc

Posted
Charles Totherow
Facebook Expert

Phone number is not needed to make a new acocunt just email.  Also, please use a different profile picture.

Posted
Charles Totherow
Facebook Expert

Also, this has happen to many customers over the past 6 months thier accounts disabled.  

Posted
Customer

A few days later they will ask for phone, can I use the same? Looks like a few other other members here have the same problem

and Expert Help was making some futher with facebook.

Posted
Charles Totherow
Facebook Expert

I beleieve that you can as long as you have a different email address.

Posted
Charles Totherow
Facebook Expert

Is there anything else I can help you with today?

Posted
Customer

Can you plese remove this post from the questions section, it displays my name and email. Please delete attached DL file.

I will not say much more than I paid money for you to do the same thing I had already attempted with FB.

Posted
Charles Totherow
Facebook Expert

I will management delete the chat.

Posted
Customer

Thank you.

Posted

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