Need to download Hitachi Storage navigator modular 2. I can no longer download from hitachi website as no longer have support.

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Customer

Need to download Hitachi Storage navigator modular 2. I can no longer download from hitachi website as no longer have support.

Last updated
Charles Totherow
Technician

Hello and welcome to ExpertHelp.com! My name is Charles Totherow and I'm going to do everything in my power to answer your question to your full satisfaction!

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Last updated
Charles Totherow
Technician
Posted
Charles Totherow
Technician

Please let me know if this work for you.

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Customer

no that is the regular hitachi storage navigator modular.  i need hitachi storage navigator modular 2.

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Charles Totherow
Technician

The module 2 seems to ber very ard to find.  I will keep looking until I find the file.

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Charles Totherow
Technician

I beleieve I have found the files this time.  Please click the link from internet archive.  https://archive.org/download/SNM0711WGUI

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Charles Totherow
Technician

Please let me know if that is the correct file please.

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Customer

seems like not the 2nd one still.

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Charles Totherow
Technician

One moment please.

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Charles Totherow
Technician

I found the file on a chinse server.  I have to make sure the file is safe.  Taken me a few minutes.

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Charles Totherow
Technician
Customer

were you able to download and make sure safe?

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Charles Totherow
Technician

Still working on it.  Seems as if they want people to buy a subscription to their service befoire downloading.  The files is around 300 mg in size.

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Customer

right what i saw

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Charles Totherow
Technician

Please allow me more time to try to get this file.  I will download the file then check for virus, then i can transfer to your computer.

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Customer

no problem thank you for your help.

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Charles Totherow
Technician

Very welcome.

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Charles Totherow
Technician

This is the right link just have to figure out how to download.  All writtne in chinse.  I even used google tranlate.

 

https://pan.baidu.com/s/1XrN2OCixXZ4UsQrlwBON4A

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Customer

 i think i got it. i will let you know.

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Charles Totherow
Technician

I will be here all day today as well.

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Charles Totherow
Technician

Please let me know if you get the file downlaoding and working

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Customer

yes all is working. thank you.

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Charles Totherow
Technician

Dear Dylan, It was a pleasure helping you with your Hitachi issue today. Here is a summary of the resolution.


Issue identified : Customer needed location of software to download.


Solution Implemented : I left replies and links on where to download the software.  Customer verified correct software version as well.

Accepted Answer


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Posted

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