HELP! 2013 BMW X3 35i xDrive - Windsheild Wipers stuck on, cannot control them nor any function on that lever, same with high beam lever / turn...

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Customer

HELP! 2013 BMW X3 35i xDrive - Windsheild Wipers stuck on, cannot control them nor any function on that lever, same with high beam lever / turn signal lever I cannot control anything on that lever (high beams wont come on, turn signal won't come on) - I checked the fuses, all OK, and Horn also does not work at this time. HELP! Dealership is a long way away and they're not being helpful...

Last updated
Relly De Jesus
BMW Mechanic

Good day Sir / Ma'am

Welcome to Experthelp.com. This issue you are having is nothing but normal. May I ask if you can access the vehicle at the moment? I'll be standing by for your response.

Thank you

Relly

Posted
Relly De Jesus
BMW Mechanic

Hello and welcome to ExpertHelp.com! My name is Relly De Jesus and I'm going to do everything in my power to answer your question to your full satisfaction!

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Relly De Jesus
BMW Mechanic

Notes

- called customer

- no answer

- left a voice message

Posted
Customer

Sorry Relly, I was away when you called - I'm not near the car. Can we chat in the morning when I can be close to the car, or do you have suggestion(s) for me now that I can try when I get near the car again...

Posted
Relly De Jesus
BMW Mechanic

Good to hear back from you Michael. I would suggest that you remove the negative battery connector of the vehicle located at the rear. Leave it for 5 minutes before reconnecting it. This will reset the system and can get rid of the problem. I'll be standing by for your response. Have a good one!

Posted
Customer

Relly - this did not work (I did as instructed to disconnect the negative on the battery) - what can I do next?

Posted
Relly De Jesus
BMW Mechanic

Good to hear back from you Michael. Let's try this, please do leave the positive battery connector disconnected for 10 minutes before reconnecting it to drain the current. If it fails, I strongly suggest that you have it looked at by a professional auto electrician near you. Though I'm suspecting that the Body Control Module may be at fault. The Body Control Modules BCM control and monitor various body electronics functions in commercial vehicles such as exterior and interior lighting, wipers, access control systems, acoustic signals, vehicle axle control functions, or body builder function. Below is what it looks like

It's just odd that both wiper control and turn signals will fail at the same time. You might want to visit a yard near you to get a BCM for a cheaper price.

 

Posted
Relly De Jesus
BMW Mechanic

 

Good to hear back from you Michael. Let's try this, please do leave the positive battery connector disconnected for 10 minutes before reconnecting it to drain the current. If it fails, I strongly suggest that you have it looked at by a professional auto electrician near you. Though I'm suspecting that the Body Control Module may be at fault. The Body Control Modules BCM control and monitor various body electronics functions in commercial vehicles such as exterior and interior lighting, wipers, access control systems, acoustic signals, vehicle axle control functions, or body builder function. Below is what it looks like

It's just odd that both wiper control and turn signals will fail at the same time. You might want to visit a yard near you to get a BCM for a cheaper price.

 

Posted
Relly De Jesus
BMW Mechanic

I'll be standing by for your response Michael. You have a good one!

Posted
Relly De Jesus
BMW Mechanic

Hello Dave

How are you doing? This is just a follow up regarding the solution I provided. I'll be standing by for your response.

Have a good one!

Relly

 
Posted
Relly De Jesus
BMW Mechanic

Notes

- called Michael for follow up, left a voice message

 
Posted
Relly De Jesus
BMW Mechanic

Hello Michael

How are you doing? This is just a follow up regarding the solution I provided. I'll be standing by for your response.

Have a good one!

Relly

Posted
Relly De Jesus
BMW Mechanic

Hello Michael

Hope everything is well. Is there anything else I can add or help you with?

I'll be standing by for your response and have a great day!

Thank you

Relly

Posted
Relly De Jesus
BMW Mechanic

Hello Michael

Hope everything is well. Is there anything else I can add or help you with?

I'll be standing by for your response and have a great day!

Thank you

Relly

Posted
Relly De Jesus
BMW Mechanic

Notes:

- Talked to Michael over the phone

Posted
Relly De Jesus
BMW Mechanic

Hello Michael

How are you doing? Is there anything else I can add or help you with? I'll be standing by for your response. Have a great day!

Thank you

Relly

Posted

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