I need Facebook help asap. When anyone tries to open a photo album, there is a message that the content isn't available. I have over 85,000...

How It Works

Get an answer in three easy steps. Here's how it works...

Ask Your Question

1. Ask Your Question

Enter your tech question at the top of this page and click Get An Answer.

Pick Your Priority

2. Pick Your Priority

Tell us how quickly you want your tech question answered.

Get An Answer

3. Get An Answer

Connect with your technician via online chat or telephone call.

Answer

Customer

I need Facebook help asap. When anyone tries to open a photo album, there is a message that the content isn't available. I have over 85,000 followers and this is for a business.

Last updated
Rofel Lantican
Technician

Hello and welcome to ExpertHelp.com! My name is Rofel Lantican and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Rofel Lantican
Technician

Hi CYndi,

Thanks for waiting. Im here to help. May I know if there are any changes made on your account before you encounter this issue?

Posted
Customer

I just upgraded to phone support. Do you want to call me?  What do you mean, are there any changes made on my account?  You mean my Facebook account? No.

Posted
Rofel Lantican
Technician

Great. Can you give me a few minutes to call you. Please dont close this chat window. Thank you

Posted
Customer

ok

 

Posted
Rofel Lantican
Technician
Rofel Lantican
Technician

 Dear Cyndi, It was a pleasure helping you with your Facebook issue today. Here is a summary of the resolution.


Issue identified : Unable to view album on facebook page


Solution Implemented : Called the customer / Remotely accessed the computer / Assisted the customer to submit a report on Facebook about the issue / Issue Resolved / Albums can now be viewed / Answer Accepted


If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-**** .

Posted

quoteTestimonialsquote

About ExpertHelp

ExpertHelp is changing the way you connect with service professionals.

Whether you have a quick question while preparing your taxes, troubleshooting a computer problem, or need to hire an attorney, ExpertHelp is the most convenient and affordable way to connect with the right service professional to get the job done.

ExpertHelp has been in business since 2011, is an A+ Rated Better Business Bureau accredited member, and offers a 100% satisfaction guarantee on every question you ask!

More Tech Questions...

Ask Your Tech Question & Get An Answer Now!