Paper jam

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Paper jam

Last updated
Elixir Cada
HP Technician

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Last updated
Elixir Cada
HP Technician

Dear Ellis, It was a pleasure helping you with your HP issue today. Here is a summary of the resolution.
Issue identified : error paper jam on printer
Solution Implemented : called cx and provided steps to reset the printer by unplugging the unit form the main outlet then press and hold the powr and copy button for 20 secs then plug the cord back in. Problem solved
If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

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