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Locked out of business Facebook account
Hello and welcome to ExpertHelp.com! My name is Rofel Lantican and I'm going to do everything in my power to answer your question to your full satisfaction!
Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)
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Hi Jo,
Thanks for waiting. Im here to help. Can you please provide a brief description of your issue so I can assist you better?
I have been locked out of my personal Facebook account for weeks now and I can't recover my account from two factor authentication. I've tried following Facebook support and submitted multiple requests for help but that hasn't worked either. This Facebook account is attached to my business and I need access
Called the customer / Customer personal account is locked out due to 2 factor authentication / Assisted the customer to submit a report / Customer will monitor her account and will give us a feedback
Hi there!
I'm still having the same issue -- I haven't recieved an email from Facebook Support to the email I provided nor did I resubmit my ticket for help. Is there something else I can do?
Hi Jo,
Good day. I made a follow up on your concern. I sent our another report. Please check your account if Facebook will send you a response. Let me know if you have questions. Thanks
We still haven't recieved an email? Should we try a different email address?
Hi Jo,
Thanks for your response and apologize for the delay. No need to use a different email address. Let us wait for Facebook to respond to the report that we sent. Thanks
I'm sorry to bother you about this again -- my boss still hasn't recieved ANYTHING from Facebook Support and we've search all of her inboxes -- she should be recieving an email from them to t**a@westfederalretail? And should it be taking this long? We haven't resubmitted the report so I'm just not sure what's wrong.
Sorry for the late response. Sometime it really takes this long due to number of reports facebook is getting. I already sent a follow up report for your issue. Appreciate your patience. Thanks
Is there something else we can try to recover this account?
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