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Can u help me
Hello and welcome to ExpertHelp.com! My name is Charles Totherow and I'm going to do everything in my power to answer your question to your full satisfaction!
Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)
I might need to request additional information from you to better understand how to help you. Please read my replies and respond to them as soon as you can so we can have this solved in no time. Hang tight while I prepare my next message.
Can you tell me more about the problem you are having?
Hi Charles, sharing issue description as received via customer's original request. "
I made a new facebook account because i wanted to transfer some data from a game. But when i tried to do so. It told me to enter a phone number to receive a SMS code to log in. I entered my phone number. But i never got the SMS code. I kept re-entering my phone number. And then i got the message. "you have requested too many SMS codes. you must wait 24 hours to receive another."...
It's been 2 days since i was told this. Every day i would try to enter my phone number. And it will tell me to wait 24 hours. What do i do now?"
May I have the email address to your facebook account please?
a**9@gmail.com
Sorry for taking so long to get back with you. Please allow me a few minutes to try to resolve this for you?
May I have the code sent to your email address from facebook?
It was supposed to be sent via next and I never received it.
Text**
390960
sorry just seen it
I have submited a request to facebook to turn off two step login so that you can log back ito facebook. This may take up to 48 hours for facebook to turn off two step verification.
Thats not the problem🤦🏼♀️
This is this issue! I never get the text. I can lot into the account I just cant do anything else!
I have submited a request to facebook using a form outside of facebook to have two step turned off so you can log in. You can also access the form using the link below.
https://www.facebook.com/help/contact/ ***-***-**** 94862?id= ***-***-**** 94862&hc_location=ufi
After a few hours, try to use a different number and have a code sent to that number. After you regain your account, you can change the number.
I have tried using multiple numbers and it still doesnt work. Think theres still hope?
Its been days already😭 I just need to get access to my business group
The codes never come thru! They still havent from days ago. So Im not sure how to fix it.
I will keep trying to get your account back.
Or if u can get it deleted completely so I can get a group member to make themselves admin so I can regain access to my group. Right now it doesn't register as no admin bc that profile is admin. So whichever is fastest I am good with. I appreciate your help. If you need to call my # is 662.415.0405
I will work on this 24/7 until the issue is resolved as well.
097338
u need this code?
I have just had another code sent to your email address this morning. May I have the code please?
643725
643725
061531
newest code
I have tried to correct the error with the facebook error code. Seems to be a glitch with facebook and I would advide just to delete this account and create another one.
Can you delete it? It wont let me.
The account stated it will take 25 days for to be completely deleted.
I believe this is the best way to solve this issue and just to make a new account.
Unfortunately that would mean I have to wait 25 days to be able to take back over my group. I need it deleted so I have a group member assume ownership.
I am very sorry about the wait, I will try to get the group issue taken care of as soon as possible.
What do you mean?
I will try to resolve this issue as soon as possible
So it let me request a new code. Still did not receive it. In case u wana check it out
Facebook tries their best to get back to every user who has reported an issue. Due to the large volume, they may take anywhere from 5 days to 2 weeks
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