I was playing a pocketgem game and my kindle just died on me? it is only 4 months old and I would like to talk to the support service. my phone...

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Customer

I was playing a pocketgem game and my kindle just died on me? it is only 4 months old and I would like to talk to the support service. my phone number is 307-279-3531 please call me!

Last updated
Rofel Lantican
Technician

Hi,

Thank you for contacting us. My name is Rofel and I am here to help you resolve your issues. I need a few minutes to prepare my answer. I might ask you to provide additional information if needed so I could provide you the steps that will resolve this issue. Appreciate your patience.

Last updated
Rofel Lantican
Technician

Thanks for waiting. Please follow the steps below.

Please press and hold the power button for 20-30 seconds to turn on your Kindle.

Please let me know if this helps.

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