My 2016 ATS V has major steering handling problem around 60 mph or under acceleration steering becomes difficult like it wants follow any rut in...

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Customer

My 2016 ATS V has major steering handling problem around 60 mph or under acceleration steering becomes difficult like it wants follow any rut in the road and feels like my car is getting pushed by a really strong wind a lot of yaw very unstable

Last updated
Relly De Jesus
Cadillac Mechanic

Hello and welcome to ExpertHelp.com! My name is Relly De Jesus and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with CADILLAC nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

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Posted
Relly De Jesus
Cadillac Mechanic

Hello Jason

How are you doing? May I ask when was the last balljoint replacement? If the balljoint is worn out the vehicle has a tendency to move left or right and is hard to control. It has a tendency to wear the tire as well unevenly that's why it follows any uneven line of the road. Do you notice any uneven wearing of your front tires? Do you feel a little vibration on the steering wheel as well? I'll be standing by for your response.

Thank you 

Relly

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Customer

I myself am a mechanic for 25 years but I am stumped on this one the car has brand new tires the ball joints are fine and the car has only 11200 miles on it 

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Customer

No vibration 

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Customer

My theory is perhaps someone did an alignment on it and didn't reset the steering properly so to the machine it would look like the alignment is good but the car the calibration is not 

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Relly De Jesus
Cadillac Mechanic

Yes that may be possible John.... If that's the case then it's gonna be fixed the hard way by getting the nearest if not exact spline to correct it. Could be the issue that's why it is hard to control. One more thing about this car......

Posted
Relly De Jesus
Cadillac Mechanic

Transport Canada has issued a recall on certain examples of the Chevrolet CamaroCadillac ATS and Cadillac CTS over a purported issue with the vehicles’ electric power steering racks.

The defect: according to Transport Canada, affected vehicles have bolts that attach the electric power steering assist motor to the steering gear, which are prone to corroding and/or breaking.

The hazards: if the bolts break, the vehicle may experience a loss of electric power steering assist. If this occurs the driver may experience a sudden increase in steering weight, requiring more effort to steer the vehicle – especially at low vehicle speeds. This could increase the risk of a crash.

Affected vehicles:

  • 2013 Cadillac ATS
  • 2014 Cadillac ATS
  • 2015 Cadillac ATS
  • 2016 Cadillac ATS
  • 2014 Cadillac CTS
  • 2015 Cadillac CTS
  • 2016 Cadillac CTS
  • 2016 Chevrolet Camaro
  • 2017 Chevrolet Camaro

Affected parts: power steering assist motor bolts, steering gear.

Posted
Relly De Jesus
Cadillac Mechanic

Although an equivalent recall has not yet been issued in the United States.

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Relly De Jesus
Cadillac Mechanic

In my end I strongly recommend that you go for the alignment first before jumping into the steering assembly replacement

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Customer

At low speeds it handles great it's when I'm at high speeds or an accelerating and I make a normal lane changes the car starts to yaw and I feel the car trying to correct itself but it's like over steering especially when I get involved 

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Relly De Jesus
Cadillac Mechanic

When you make a U turn do you feel like that the turning radius is off?

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Customer

I have an appointment with Cadillac in the morning hopefully they can fix it 

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Customer

It feels like the wheels are pointed outward like a V shape 

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Relly De Jesus
Cadillac Mechanic

EPS uses an electric motor that draws energy from the vehicle's electrical system to provide the steering assistance. ... Sensors detect the torque, or effort, that the driver is applying at the steering wheel, and a computer decides how much assist needs to be added. It may need a reset Jason to apply the right assistance on high speeds

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Relly De Jesus
Cadillac Mechanic

If it is pointed outward when the steering is straight then it must be an alignment issue. It may feel proper on low speeds but it will definitely change on high speed driving. 

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Customer

Yeah so I bought a scanner to " reset " the steering but software not supported will manually resetting the ecm reset the steering?

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Relly De Jesus
Cadillac Mechanic

If I will you I will try to remove the negative battery connector and let it sit for 10 minutes or so before reconnecting it. This will give a soft reset and may help

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Customer

Does it need to be in the " on" position when I disconnect?

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Relly De Jesus
Cadillac Mechanic

Put it in "off" Jason

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Customer

Ok I'll let you know

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Relly De Jesus
Cadillac Mechanic

Alright... I'll be standing by Dave

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Relly De Jesus
Cadillac Mechanic

Hello Jason

How are you doing? Any update on the vehicle? I'll be standing by for your response.

Thank you

Relly

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Relly De Jesus
Cadillac Mechanic

Hello Jason

Hope everything is well. Any update on the issue. I'll be standing by for your response.

Thank you

Relly

Posted
Relly De Jesus
Cadillac Mechanic

Hello Jason

Hope everything is well. Any update on the issue. I'll be standing by for your response.

Thank you

Relly

Posted
Relly De Jesus
Cadillac Mechanic

Hello Jason

Hope everything is well. Any update on the issue. I'll be standing by for your response.

Thank you

Relly

Posted
Relly De Jesus
Cadillac Mechanic

Hello Jason

Hope everything is well. Any update on the issue. I'll be standing by for your response.

Thank you

Relly

Posted
Relly De Jesus
Cadillac Mechanic

Hi Jason

Hope everything is well. Any update on the issue. I'll be standing by for your response.

Thank you

Relly

Posted
Relly De Jesus
Cadillac Mechanic

Dear Wells , It was a pleasure helping you with your Printer issue today. Here is a summary of the resolution.


Issue identified : Steering handling problem


Solution Implemented : Called and chat with the customer and discuss about the possible solution. 

Accepted Answer


If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-**** .

Posted
Relly De Jesus
Cadillac Mechanic

Dear Jason, It was a pleasure helping you with your Cadillac issue today


Issue identified : Steering handling problem


Solution Implemented : Called and chat with the customer and discuss about the possible solution. 

Accepted Answer


If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-**** .

Posted
Relly De Jesus
Cadillac Mechanic

Hi Jason!

How are you doing? Hope everything is well.  By the way, it's been a pleasure assisting you in your Cadillac issue. For us to close the question you will need to click on the Green ACCEPT ANSWER button and click on problem solved. You can just put zero on the tip if you don't want to. If you are having a hard time doing this please do send and email at s**t@experthelp.com that the issue is solved so we can close the question. Thank you very much and may you have a great day ahead!

Relly

Posted
Relly De Jesus
Cadillac Mechanic

Hi Jason!

How are you doing? Any update? I'll be standing by for your response.

Thank you and have a great day!

Relly

Posted

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