There’s a person who keeps trying to access my Facebook account named Amul I get a notice in spam. I delete it but the notice persists. I have...

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Customer

There’s a person who keeps trying to access my Facebook account named Amul I get a notice in spam. I delete it but the notice persists. I have blocked as many of these names but I am still getting spam notices that he has tried to get to my account. What more can I do to stop this?

Last updated
Relly De Jesus
Facebook Expert

Hello and welcome to ExpertHelp.com! My name is Relly De Jesus and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Relly De Jesus
Facebook Expert

Hello Jeanette

How are you doing? Please try these steps to report the malicious account

  1. Go to the profile you want to report.
  2. Click the three dots icon on the bottom right of cover photo.
  3. Select 'Give feedback or report this profile'
  4. Follow the on-screen instructions and then click 'Send'

Hope this helps. I'll be standing by for your response

Thank you

Relly

Posted
Relly De Jesus
Facebook Expert

By the way... can you give me an example of the name he is using? I'll be standing by for your response.

Thank you

Relly

Posted
Customer

I can not follow your instructionsI am in the Eastern time zone. Massachsettes

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Relly De Jesus
Facebook Expert

Hello Jeanette

Can you access your facebook right now?

Relly

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Customer

The person I s using the name Amul

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Relly De Jesus
Facebook Expert

any family name? can you describe the picture as well?

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Customer

Yes I can access Facebook 

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Customer

Jeanette Walker

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Relly De Jesus
Facebook Expert

Does the Amul account have a family name? Can you describe the picture he is using so I can check it in my end

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Customer

a small elephant 

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Relly De Jesus
Facebook Expert

Ok.... hang in there I'll check it on my end

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Customer

No. I don't know his full name The notice

comes in my spam mail as he tries to get into my account

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Relly De Jesus
Facebook Expert

Ok... Just need to get to his profile so I can do it in my end. Can you see his location Jeanette since there's a lot of Amul in Facebook

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Customer

Yes I blocked all the Amul but I guess I did not get him

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Relly De Jesus
Facebook Expert

Yes mostly this accounts are newly made just to be used as fake profile/accounts. Can you still see his profile with an elephant?

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Customer

No  the elephant is mine.I do not have any of his information .His name is Anamul.I have blocked eleven Anamuls

on my blocked list

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Customer

I guess I will have to continue to delete this annoying message on spam.

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Relly De Jesus
Facebook Expert

Copy that... they will just keep on coming. Blocking is one good thing but for it to enable to stop this Anamul from doing so is reporting it via these steps Jeanette. 

 

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Customer

What are the steps I should follow?

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Relly De Jesus
Facebook Expert

On top of the BLOCK option there's REPORT PROFILE option. Click on the REPORT PROFILE option and Choose Harassment or Bullying aside from Harmful or Spam

Posted
Relly De Jesus
Facebook Expert

It will be best that you change your password as well specially if your password correlates with your birthday or personal information. Try adding numbers and symbols on your password

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Relly De Jesus
Facebook Expert

Is there anything else I can add or help you with Jeanette I am gonna ask you to do one more thing before we close this session. Thank you

Posted
Customer

I have changed my password and it's got all the things you have suggested.It's strong! What is the one more thing you

wanted to ask?

 

Posted
Customer

I have nothing more to ask. 
Thank you for your help.

Posted

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