Not receiving confirmation code to log into FB and email is working fine.
Enter your Facebook question at the top of this page and click Get An Answer.
Tell us how quickly you want your Facebook question answered.
Connect with your Facebook Expert via online chat or telephone call.
Not receiving confirmation code to log into FB and email is working fine.
Hello and welcome to ExpertHelp.com! My name is Charles Totherow and I'm going to do everything in my power to answer your question to your full satisfaction!
Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)
I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.
May I have your email address linked to your facebook account?
also, using the link below you can submit the info to facebookto have them turn off two step verification.
hello, my email address is d**3@hotmail.com
Thank you one moment please.
Did you try having a code sent to your phone or using your phone number to try to log into facebook?
Yes, I have tried 2 other computers, mobile and Ipad. None of them send me a 6 digit passcode to my email.
One moment please.
PLease check your email to see is facebok sent code p[lease allow up to 5 minutes to get the code as well.
I did receive the email.
should I change passcode?
Allow about 5 minutes
For an email to come through
I received the email. Should I change my passcode.
Yes please.
Then try to log in afterwards
It keeps telling me I need to enter the 6 digit security code.
May I try to call you regarding this matter?
yes.
Called customer/ Assisted in sunmiting an email to facebook using the form manually. Advised customer Facebook may take up to 48 hours to respond.
I have still not received a message back from FB after I submitted the information about not needing a 2nd authentication.
I am still working on you facebook account to get you back in.
Please leave an update on your question so that I may continue follow up support.
I have not heard anything from FB. No emails for phone calls.
Facebook tries their best to get back to every user who has reported an issue. Due to the large volume, they may take anywhere from 5 days to 2 weeks
Do not worry, please. I am dedicated to help you resolve the issue to the best of my abilities. Kindly keep me informed as and when you receive any response from Facebook, so I can offer you continued assistance most appropriately
Thank you for your help. The only FB message I keep getting via email is we can't give you access to this account until you send some form of id. I receive this email imediately after I send something in. I have sent in gov't photo id, company id and most recent paystub to verify it is me and never get an actual response back from FB.
I apologize I haven’t be able to offer you the most helpful support on this issue. I have requested another Expert to step in and continue assisting you on your facebook question. I appreciate your patience while your new Expert prepares to assist you. When your newly assigned Expert is ready, you will be notified via email and you can continue support for your issue. You may also leave this chat page open and check for your new Experts messages
No worries and thanks for your prompt responses.
Vewry welcome
Byron Narciso
Facebook Expert
As a company with loads of experience assisting people with Facebook issues, we’re confident of solving any problem you might have. Thousands upon thousands of Facebook users have come to us with their questions. We work tirelessly and quickly to ensure their questions are answered to the best of our ability.
What sets us apart from other Facebook help providers is the sheer range of issues we tackle. Our team doesn’t just specify in one particular area, we can solve anything, including common problems like:
Typically, when you approach Facebook for advice, they don’t offer complete solutions. Furthermore, they refuse to help with any Facebook problems that are related to your computer or the device you’re using Facebook on. We’re not affiliated with the social network, so we’ll even help with issues caused by your devices.
All of these problems are highly common amongst Facebook users. But, our assistance doesn’t end there. Feel free to ask any questions related to Facebook support and one of our Expert advisers will talk you through the ideal solution. It’s a fast and effective service that requires very little effort on your behalf. Just ask your question, indicate how urgent it is, and choose the method of contact from us. We’ll call, email, or live chat with you - depending on your preference.
There’s no problem too big or small for us to solve. If you’re a Facebook user that’s struggling in some regard, get in touch with us today. We’ll help make things easier for you, and ensure you get the most out of Facebook. ExpertHelp offers a cost-effective service that’s so simple to use. Don’t get left in the dark waiting for answers to your questions. In most cases, we can answer your query within 15 minutes. This gives you more time to connect with people on Facebook and ensures you spend less time waiting around for support.
Don't waste your time scouring the Internet looking for the Facebook phone number, when chances are we can solve your Facebook problem right here, right now. Make the smart choice, get live help for Facebook now, and enjoy unlimited free follow-up questions once your issue is solved.