How do I connect my Facebook business page to Instagram with full connection access?
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How do I connect my Facebook business page to Instagram with full connection access?
Hello and welcome to ExpertHelp.com! My name is Ramy De Jesus and I'm going to do everything in my power to answer your question to your full satisfaction!
Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)
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Great. I need to connect my Facebook businesses and my Instagram business page. It is saying it is connected but it is not fully connected and when I go through the final stage to connect so they sync it says connection failed and I need business admin access. I am an admin and it is my business
It has driven me and two of my admins nuts!
Hello and welcome to ExpertHelp.com! My name is Charles Totherow and I'm going to do everything in my power to answer your question to your full satisfaction!
Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)
I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.
Hi James! Thank you for choosing ExpertHelp! Please try to follow the following steps provided below.
Please advise me on this page if the steps I provided you resolve your issue. I will leave this page open and will wait for your resposes.
Sorry Relly please continue.
Just keep me posted if you have questions or if your issue is already resolved. :)
Nope it says connection failed. It says I must be an 'admin of the associated pages business in Business Manager to confirm the Instagram account'
once I type in the username and password for Instagram the message comes up
It goes through the process and says I am connected. It then asks me to review the connection. I will send you the images in order on next message ahead of the error message
Thank you for your response can you try the following steps provided below.
Go through the steps below:
Advise me what will be the result. Will be standing by for your response.
Yes it come up with this. Please see image but when I go through the process it says connection failed. It allows me to type in my instgram log ins but then says connection failed. I will send image on next email as to what it says
Once I type the instgram log ins it say failed
This is what it says
Thank you for your response. In this case since we did everything and still not showing that your account is fully connected please follow the steps provided below. Since we did all the possible steps to resolve your issue.
This is what it says in business manager
notice the confirm connection is greyed out. Also notice the message
I am an admin so not sure what it means by being an admin in business manager?
Try to follow the steps I just provided to contact instagram directly and for them to check the issue on your account since we did every possible solutions to fully connected your facebook to your instagram account.
Please keep me posted if there is anything else I can assist you with. Will wait for your response.
Is there anything else I can assist you with James?
Hi James,
I just like to follow up with regards your issue with your facebook? Please advise me if you issue is already resolved or you still need further assistance. I will leave this page open and will wait for your resposne.
Regards,
Ramy De Jesus
I would like to follow up if your issue is already resolved or you still needs further assistance. I will leave this page open and will wait for your response. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.
Byron Narciso
Facebook Expert
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