I have kind of an uncommon issue that I'm wondering if I could get an opinion on... I work on an IT Help Desk remotely from home. In the last two...

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Customer

I have kind of an uncommon issue that I'm wondering if I could get an opinion on...

I work on an IT Help Desk remotely from home. In the last two months or so, I've started getting a lot of motion sickness type symptoms...dizziness, headaches, generally lousy feeling.

The weird thing is, I've never had the problem before, but now it seems like I'm really being affected by being in front of the computer for long hours. I've had a doctor rule out vision issues and other health causes.

I researched online and found out about something called Cybersickness. I have taken the "affordable" steps to try and mitigate, I use Blue Light blocking glasses AND have night light turned on on my computer, but the problems persist.

I am wondering if different monitors would help. Currently I use dual 27 inch IPS monitors, 60 Hz, 5 ms response time, 1080p. If I were to upgrade to, say, 24 inch IPS panels, 144 Hz, 0.5 ms response time, 1080p, if this might help. My gut is telling me maybe my resolution on my current monitors is too low for 27 inch, or the frames per second isn't high enough, something like that.

Obviously I don't expect anyone to give me expert health advice, but I'd love just an opinion on the matter, it's kind of obscure and detailed information is not easily obtained online using normal search methods.

Very much appreciated!

Last updated
Charles Totherow
Technician

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Last updated
Charles Totherow
Technician

Close blinds or shades, and avoid placing your monitor directly in front of a window or white wall. Place an anti-glare cover over the screen. Adjust your monitor. Position your monitor directly in front of you about an arm's length away so that the top of the screen is at or just below eye level

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Charles Totherow
Technician

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Charles Totherow
Technician

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Charles Totherow
Technician

The adjustment mechanism of the LCD is also important for working on a PC in a posture that does not strain the eyes, neck and shoulders. Choose a product that allows the screen to be lowered just above the table top and flexible tilt adjustments

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Charles Totherow
Technician

Not so much the screen resolution, just correct lighting, posture, and every 2 hours of computer use recommended to take a 15 minute break.

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Charles Totherow
Technician

Please let me know if there is anyting else I can help you with?

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Customer

The viewing angle might make a difference...my current monitors definitely don't sit at or below eye level...unfortunately they don't let me adjust them...I'm going to get something a little different, maybe this is enough to cause my eyes to strain...I really appreciate the information.

Posted
Charles Totherow
Technician

Dear James, It was a pleasure helping you with your tech issue today. Here is a summary of the resolution.


Issue identified : Customer needed help with eye strain with computer monitors


Solution Implemented : I left replies on how to reduce eye strain and glare with proper lighting on a room

 

Accepted Answer


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