Good morning. My Facebook account was hacked on the 7th of July, I changed the password a few hours later, when I realized it, but it was too late. The hacker activated the 2FA and I had no access to any code generator. I then tried to recover my account by sending to Facebook my ID. They replied a few hours later with a link and a one-time password. But I had no idea that was what I was supposed to do. I made a mistake during the procedure, I didn't deactivate the 2FA and I got stuck again, with Facebook asking me for a verification code that I cannot generate. I sent appeals, I resent my IDs several times, but I only got a few emails saying that my IDs are not valid because they do not match with the information in MY account. I tried every possible way to communicate with FB, but I had no luck. Is my account lost forever?