I am having trouble with the name of FB business page … whatever I type close to name of my company gets rejected??

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Hi Anthea,

The name you might be using might violating the facebook page name guidelines that is why it keeps on rejecting. Here are the facebook business page name guidelines that you need to avoid. 

• Terms or phrases that may be abusive or violate someone's rights.
• The word "official" if the Page isn't the official Page of a brand, place, organization or public figure. (Note: If Facebook assigns a Page a verified badge the Page should no longer use the word official in the Page name. Learn more about verified badges.)
• Improper capitalization (example: tHe best CaFE). Page names must use grammatically correct capitalization and may not include all capital letters, except for acronyms.
• Symbols (example: ® ) or unnecessary punctuation.
• Descriptions or slogans (example: The Best Cafe - We serve the best coffee in town). People who manage Pages can add this information to a Page's About section.
• Any variation of the word "Facebook."

Let me know if you have further questions.

in addition to the guidelines...

• Generic words (example: Pizza). Pages must be managed by official representatives of the topics they're about.
• Generic geographic locations (example: New York). However, you can create a Page name for an organization that represents a geographic location. For example, "New York City – Mayor's Office" and "Queen Elizabeth II of Great Britain" are acceptable Page names.

are you using windows computer or apple computer? Please install the remote support software by clicking the link below. Please click the correct software for your computer. Once installed, provide me the teamviewer id and password and leave the software open so that I can connect to your computer. Since its a little bit late now on australia you can do this tomorrow morning and send me the id and password that I need 

for Windows Computer:

https://download.teamviewer.com/download/TeamViewer_Setup_x64.exe

for Apple Computer:

https://download.teamviewer.com/download/TeamViewer.dmg

were you able to read my last message regarding  the software that you need to install for me to connect to your computer. 

Hi Anthea,

sorry i missed your chat. I am ready now. Please provide me the teamviewer id and password.

i will be still available in the next 2 hours AU time.

lets do 8am AEST

sorry lets do 11am aest. just to make sure i unload everything on my end. 

please provide me the ID and Password and keep the teamviewer open

i am already connected but  cant see anything on the computer. Can you open yout facebook. 

i can only see the banner at the top and the rest are gray screen. 

actually you dont need to tweak anything in the preferences. This is the first time i encounter this issue after years of using teamviewer.

i think of another way to connect to your computer. please standby. 

its the same

please open teamviewer and dont close it. 

seems like the password has change. please provide me the new teamviewer password

yes it worked. i can see the screen now

Dear Anthea,

It was a pleasure helping you with your facebook issue today. Here is a summary of the resolution.

Issue identified : cx cant change the page name and keeps on getting an error message (brand new page)
Solution Implemented : remotely accessed cx computer. tried using page names and keeps on getting same error. We delete the page with cx consent since it is brand new and theres nothing on that page. We created and new one under the name the she wanted and the new page has been created. customer is happy with our service. end of remote session. 
If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****