I was reading your response to the person who had water in the rubber door seal on my Whirlpool front loader. Yo mentioned cleaning the drain pump...

How It Works

Get an answer in three easy steps. Here's how it works...

Ask Your Question

1. Ask Your Question

Enter your Whirlpool question at the top of this page and click Get An Answer.

Pick Your Priority

2. Pick Your Priority

Tell us how quickly you want your Whirlpool question answered.

Get An Answer

3. Get An Answer

Connect with your Whirlpool tech via online chat or telephone call.

Get An Answer 

Answer

Customer

I was reading your response to the person who had water in the rubber door seal on my Whirlpool front loader. Yo mentioned cleaning the drain pump filter. How do you get to that?

Last updated
Elixir Cada
Whirlpool Tech

Hello and welcome to ExpertHelp.com! My name is Elixir Cada and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Whirlpool nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Elixir Cada
Whirlpool Tech

Hi Rosa,

Most front load washer has access door panel at the bottom to get in to the drain pump filter. All you have to do is to open/remove the door panel to access the filter. Rotate the lock of the filter clockwise to remove. Wash the filter and the seal. Put it back to the machine and test. Here's the video of the procedure that I am talking about. Click the link below.

https://www.youtube.com/watch?v=pWU0NonOHhA

Let me know if you have further questions 

Posted
Elixir Cada
Whirlpool Tech

Hi Rosa,

Were you able to read my messag below?

 

Posted
Customer

Hi , thank you for the info!! Much Appreciated.

Posted
Elixir Cada
Whirlpool Tech

Dear Rosa,

It was a pleasure helping you with your Whirlpool issue today. Here is a summary of the resolution.

Issue identified : cx asking on how to clean the drain pump filter whirlpool front load
Solution Implemented : chat with cx and provided steps on how to clean the drain pump filter on her machine. video steps also provided. cx accepted the answer. 
If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**[email protected]) OR call us at ***-***-****

Posted
Get An Answer 

quoteTestimonialsquote

About ExpertHelp

ExpertHelp is changing the way you connect with service professionals.

Whether you have a quick question while preparing your taxes, troubleshooting a computer problem, or need to hire an attorney, ExpertHelp is the most convenient and affordable way to connect with the right service professional to get the job done.

ExpertHelp has been in business since 2011, is an A+ Rated Better Business Bureau accredited member, and offers a 100% satisfaction guarantee on every question you ask!

Get An Answer 

More Whirlpool Questions...

Date
Questions

9/14/2021
I was reading your response to the person who had water in the...

7/26/2019
What is causing My Whirlpool Duet Front Loader washer to hold water...

9/19/2018
Hello, My Whirlpool washing machine purchased in November 2017 has...

5/30/2018
door locked light is flashing door is locked nothing else works

6/13/2017
refrig model wrb322dmbwoo had a power surge in home...now refer...

Ask Your Whirlpool Question & Get An Answer Now!