Error! memory configured incorrectly. Please enter set up for memory information details

Hello and welcome to ExpertHelp.com! My name is Relly De Jesus and I'm going to do everything in my power to answer your question to your full satisfaction!

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Hello Ian

How are you doing? May I know the model of your Dell computer? I'll be standing by for your response

Thank you

Relly

Hello Ian

How are you doing? May I know the model of your Dell computer? I'll be standing by for your response

Thank you

Relly

Good to hear back from you Ian... May I request to take a pic of the computer and send it to d**[email protected]

I'll be standing by. Thank you.

Sure Ian no worries. I need to see the computer itself so that I can guide him on how to proceed. First, the RAM or memory  itself can be faulty that's why this will require replacement. There's a possibility that re-seating the memory card and cleaning the copper contact by a pencil eraser can fix the issue as well. Hope this helps and I'll be standing by for your response Sam. You have a good one!

Sure Ian no worries. I need to see the computer itself so that I can guide him on how to proceed. First, the RAM or memory  itself can be faulty that's why this will require replacement. There's a possibility that re-seating the memory card and cleaning the copper contact by a pencil eraser can fix the issue as well. Hope this helps and I'll be standing by for your response Ian. You have a good one!

Hi Ian

Good to hear back from you Ian... ok let me see. Looks like that you have a Dell Latitude e5440 laptop. I will give you some directions Ian. Are you ready?

Thank you

Relly

Hello Ian

This is what the memory looks like

Now you can see the copper contacts right? use a pencil eraser to clean it before you put it back again. Now please click on the link below on how you can access the memory card

click below

HOW TO REMOVE MEMORY CARD ON DELL LATITUDE E5440

After you clean it put it back in. This should fix the issue. If the issue persist then it may need a new MEMORY card to resolve the issue.

Hope this helps.

Thank you

Relly

Notes:

- Provided procedure on how to remove memory card

- After removal of cover, there's a visible corrosion and water damage

- Customer is very thankful for the assistance