I have lost the headings from my group. I can't see About, Discussion, Rooms, Topics, Media etc. Please can you help?
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I have lost the headings from my group. I can't see About, Discussion, Rooms, Topics, Media etc. Please can you help?
Hello and welcome to ExpertHelp.com! My name is Charles Totherow and I'm going to do everything in my power to answer your question to your full satisfaction!
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Sorry to keeop you waiting. About how long ago did this happen?
also, have you tried to see if the heading are showing up on a computer or smartphone?
It happened yesterday. I'm on a Macbook.
Do you use safari as your wb brwoser or have you tried to use google chrome?
I'm on both!
Please allow me a few minutes to try to resolve this?
its the same on both
Te name of the group is The Art of Childhood
Please try to log out and back in also try to clear cookies
Is this the correct group below?
yes
The header not also not shoing for non members as in the pic
Allow me a few minutes please.
Please try this:
To add the Groups tab, go to your Facebook page settings and click Edit Page in the left sidebar menu. Scroll to the bottom and click the Add a Tab button. Next, click the Add Tab button to the right of the Groups tab.
This has to be just a facebook glitch. One moment while I report this to facebook.
I have reported the error to facebook. PLease allow up to 48 hours for facebook to correct the issue.
Facebook should contact you by email
I haven't done this yet. Do you mean my own page? or Art of Childhood page?
I already reported the issue to facebook. YOu should get an email from facebook after 48 hours with the result.
Thank you
Please let me know know if you have heard from facebook such as any emails or notifications as well.
Byron Narciso
Facebook Expert
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