Hi Rofel Do you know anything about Mixx Dj Software . I keep getting error messages

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Customer

Hi Rofel

Do you know anything about Mixx Dj Software . I keep getting error messages

Last updated 11/15/2021

Rofel Lantican

Technician

Hello and welcome to ExpertHelp.com! My name is Rofel Lantican and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’ll be giving you a call soon. If I don’t catch you this time, please reply with a few times (including your timezone) that work best for you and we can connect then.

Last updated 11/15/2021

Rofel Lantican

Technician

Hi Jonas,

Thanks for waiting. Im here to help. May I know what error message are you getting?

Posted 11/13/2021

Customer

Hi Rofwl

It says a sound device error occurred and needs to re configure and then just closes .

Posted 11/13/2021

Rofel Lantican

Technician

Hi Jonas,

Can we do a remote support session so I can see what is happening on your computer?

Posted 11/14/2021

Rofel Lantican

Technician

Please click on this link > https://download.teamviewer.com/download/TeamViewerQS.exe to download the Remote App. Once done please Run/Open the app and when a pop up appear please click on Yes. Provide me the ID and password for me to connect. Thanks

Posted 11/14/2021

Customer

Sure I have 2 other DJ software programs on the computer now but this is the one the owner of the internet radio station wants me to use I need to know how it works too please :) Are you available after 5 Atlantic time again tomorrow evening ?

Posted 11/14/2021

Rofel Lantican

Technician

Posted 11/15/2021

Customer

1180 514 071 User id

password taqbe4pe

Posted 11/15/2021

Rofel Lantican

Technician

It tells me that the password. Is incorrect. Please double check and provide me with the right password

Posted 11/15/2021

Customer

mvaeqcat genwrated a new one

Posted 11/15/2021

Rofel Lantican

Technician

Dear Jonas , It was a pleasure helping you with your issue today. Here is a summary of the resolution.

Issue identified : Unable run Mixx DJ Software

Solution Implemented : Called the customer / Remotely accessed the computer / Assisted the customer to configure the output device and sounds / Tested the software / Issue Resolved / Customer is happy with the assistance / Answer Accepted

If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-**** .

Posted 11/15/2021

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Hi Rofel Do you know anything about Mixx Dj Software . I keep getting error messages

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