I have a Samsung s10e and at times a small white dot comes on up in the phones top left corner will go off on its own too, in plain English what is...

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Customer

I have a Samsung s10e and at times a small white dot comes on up in the phones top left corner will go off on its own too, in plain English what is the meaning with this dot is someone spying on me?

Last updated
Charles Totherow
Samsung Expert

Hello and welcome to ExpertHelp.com! My name is Charles Totherow and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Samsung nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

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Posted
Charles Totherow
Samsung Expert

When the proximity sensor is in use, such as when you are in a call, it is possible to see a small light blinking near the top of the display.

It is also to let users know to put their face/ear close to the phone which will then turn off the display when you’re close

Posted
Charles Totherow
Samsung Expert

The blinking white dot is normal on the galaxy model phones as well.

Posted
Charles Totherow
Samsung Expert

Please let me know if there is anything else that I can help you with?

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Jenny Muralidharan
Customer Support

Hi Mark, we have not heard back from you in a while. Please post a message on this page sharing the current status of the issue, and Charles will help you most appropriately. For billing assistance, kindly email us at s**t@experthelp.com. 

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Jenny Muralidharan
Customer Support

Hi Mark, we have not heard back from you in a while. Please post a message on this page sharing the current status of the issue, and Charles will help you most appropriately. For billing assistance, kindly email us at s**t@experthelp.com. 

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