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I m not able to update my website on my facebook page
Hello and welcome to ExpertHelp.com! My name is Charles Totherow and I'm going to do everything in my power to answer your question to your full satisfaction!
Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)
I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.
Can we perform a remote session so that I may fix the issue at hand?
Visit your company's website and copy the URL in the address bar by highlighting it and pressing "Ctrl-C" with your keyboard. Navigate to your Facebook page.
Click your Facebook page's "Edit Info" drop-down menu. Select the "Update Public Info" option to go to your page's Basic Information settings.
Paste your company's URL into the "Website" field's text box. Paste the link by clicking within the box and pressing "Ctrl-V" on your keyboard. Click the "Save Changes" button.
Click "View Page" and your page's "About" button to see the finished result.
Please let me know if the steps below help resolve the issue.
Hi,
Response what you have provided is very basic and doesn't solve my problem
Problem: I m representing not for profit org, face page is www.facebook.com/poorbamountainhouse and my website is www.poorba.org, so whenever I m trying to update its saying website is not as per community standards, I need your help in understanding is what is wrong with my facebook content which will help me in unblocking my website.
Please help, I hope the amount what I paid will fetch me right answers to solve my issues.
Thanks
Deepak
M**0@rediffmail.com
I will try to get you to a higher level expert as soon as possible. Please stand by.
Hi Deepak, thank you for your patience. We continue to look for an Expert qualified to offer you the most accurate and helpful answer. Rest assured, your request is covered by our 100% Money-Back guarantee. Please allow us another 24 hours to help you better.
Hello and welcome to ExpertHelp.com! My name is Ramy De Jesus and I'm going to do everything in my power to answer your question to your full satisfaction!
Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)
I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.
Hi Deepak! Thank you for choosing ExpertHelp. Sorry for the long wait. Will try my best to help you with the problem you encounter with Facebook. First I checked your website and there is no issue that you violate any community standards of facebook. What we can do is we need to report it with Facebook and will provide you the step by step instructions. Please follow the steps provided below.
How to report Website blocked by facebook.
4. Once you enter your website and then you will see a box like what you see on the picture above what it says "We can’t review this website because the content doesn’t meet our Community Standards. If you think this is a mistake, please let us know." Then you need to click on the word "Let us know".
5. Once you click on the Let us know you will be routed on another page and on this page you will need to explain why your not violating the community standards of Facebook and once your done click on the Send button. For refrence attached picture below.
Facebook doesn’t offer a specific timeline for when they’ll respond. However, you should expect it to take anywhere from a few weeks to a month. What you can do is you can check from time to time if you can update your website from your business facebook page. Hope this help. Will wait for your response.
Hi Deepak. I would like to know if you already did the steps I provided you? I will leave this page open and will wait for your response.
I would like to follow up if your issue is already resolved or you still needs further assistance. I will leave this page open and will wait for your response. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.
I have already tried this option but my website www.poorba.org is still blocked, give me some different options to unblock it.
Thank you for your response. For this options it really don't have a time frame since there is no live customer support agents available and you have to manually check it from time to time. But I will try to look for alternative option if there is any available.
Please try the following steps on how to contact support. Make sure that you are logged in to your business page account when you try this options.
You can get Commerce Manager support through email or live chat.
If you select Email, replies to your message may take up to 24 hours and are sent to your business email address. You can change this email address in your Commerce Manager Settings.
If you select Chat, this opens a conversation with a representative in Messenger.
Note: We’re gradually introducing the live chat option. This feature may not be available to you right now.
Hope this option will be available to your business page. This is the last option that we can try, hope this helps. I will be standing by for your response.
I would like to follow up if the steps I provided you somehow help you with your issue. I will be standing by for your response.
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