I m not able to update my website on my facebook page

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Customer

I m not able to update my website on my facebook page

Last updated
Charles Totherow
Facebook Expert

Hello and welcome to ExpertHelp.com! My name is Charles Totherow and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Charles Totherow
Facebook Expert

Can we perform a remote session so that I may fix the issue at hand?

Posted
Charles Totherow
Facebook Expert

Visit your company's website and copy the URL in the address bar by highlighting it and pressing "Ctrl-C" with your keyboard. Navigate to your Facebook page.

 

Step 2

 

Click your Facebook page's "Edit Info" drop-down menu. Select the "Update Public Info" option to go to your page's Basic Information settings.

 

Step 3

 

Paste your company's URL into the "Website" field's text box. Paste the link by clicking within the box and pressing "Ctrl-V" on your keyboard. Click the "Save Changes" button.

 

Step 4

 

Click "View Page" and your page's "About" button to see the finished result.

Posted
Charles Totherow
Facebook Expert

Please let me know if the steps below help resolve the issue.

Posted
Customer

Hi, 

Response what you have provided is very basic and doesn't solve my problem

Problem: I m representing not for profit org, face page is www.facebook.com/poorbamountainhouse and my website is www.poorba.org,  so whenever I m trying to update its saying website is not as per community standards, I need your help in understanding is what is wrong with my facebook content which will help me in unblocking my website.

 

Please help, I hope the amount what I paid will fetch me right answers to solve my issues.

Thanks

Deepak

M**0@rediffmail.com 

Posted
Charles Totherow
Facebook Expert

I will try to get you to a higher level expert as soon as possible.  Please stand by.

Posted
Jenny Muralidharan
Customer Support

Hi Deepak, thank you for your patience. We continue to look for an Expert qualified to offer you the most accurate and helpful answer. Rest assured, your request is covered by our 100% Money-Back guarantee. Please allow us another 24 hours to help you better. 

Posted
Ramy De Jesus
Facebook Expert

Hello and welcome to ExpertHelp.com! My name is Ramy De Jesus and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Ramy De Jesus
Facebook Expert

 Hi Deepak! Thank you for choosing ExpertHelp. Sorry for the long wait. Will try my best to help you with the problem you encounter with Facebook. First I checked your website and there is no issue that you violate any community standards of facebook. What we can do is we need to report it with Facebook and will provide you the step by step instructions. Please follow the steps provided below.

How to report Website blocked by facebook.

  1. First you need to login to your facebook account.
  2. Then once you are logged in you need to open a new tab or browser and go to this website Facebook Debugger tool.
  3. Once your in this website you need to enter your website on the box and then once you enter it click on Debug. See the picture below for your reference.

website blocked by Facebook message

4. Once you enter your website and then you will see a  box like what you see on the picture above what it says "We can’t review this   website because the content doesn’t meet our Community Standards. If you think this is a mistake, please let us know." Then you need to click on the word "Let us know".

5. Once you click on the Let us know you will be routed on another page and on this page you will need to explain why your not violating the community standards of Facebook and once your done click on the Send button. For refrence attached picture below.

Custom message

Facebook doesn’t offer a specific timeline for when they’ll respond. However, you should expect it to take anywhere from a few weeks to a month. What you can do is you can check from time to time if you can update your website from your business facebook page. Hope this help. Will wait for your response.

Posted

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