I can't set up my FB Business Manager. I keep getting an error

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Customer

I can't set up my FB Business Manager. I keep getting an error

Last updated
Ramy De Jesus
Facebook Expert

Hello and welcome to ExpertHelp.com! My name is Ramy De Jesus and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Ramy De Jesus
Facebook Expert

 Hi Chris! Thank you for choosing ExpertHelp. Can you provide me more details of the exact error you recieved? When you're ready, please type your responses on this page and then click on the Blue Send Response button to post your response. I will be standing by for your response.

 

Posted
Customer

Ramy ,

I am unable to set up my Business Manager.  I open my FB personal page email is c**s@jctconsultingllc.com.  Every time I enter business.facebook.com I get this error message - Sorry, this content isn't available right now

 I have cleared my entire cache, turned off my extensions and disabled by Antivirus software. I then restart my computer.  I actually tried going offsite and  attempted to setup my Business Manager and that didn't work.

 See the video link   https://chris-63227.wistia.com/medias/u3qci52uix 

 Please let me know what I need to do.

Chris

Posted
Ramy De Jesus
Facebook Expert

Thank you Chris. First I like to know if this facebook business page is linked to your personal facebook account?

Posted
Customer

It should be.  I haven't been able to set it up

Posted
Ramy De Jesus
Facebook Expert

Can we do a remote session?

 

Posted
Customer

sure

 

Posted
Ramy De Jesus
Facebook Expert

Great! Please download AnyDesk on your computer. Please click the link below

AnyDesk Download

Then once downloaded and open on your end please provide me the address number so I can connect to your computer.

Posted
Customer

141616381

Posted
Ramy De Jesus
Facebook Expert

Will connect to your computer now.

Posted
Ramy De Jesus
Facebook Expert

Please click on the Accept Answer button since we already resolve the issue and also for me to recieve a credit

 

Posted
Ramy De Jesus
Facebook Expert

Hi Cris. I am happy that we already resolve your issue. Please do click on the green accept answer button for me to recieve a credit for my assistance and resolving your issue. Thank you for choosing ExpertHelp.

Posted
Customer

I thouoght I was only going to be charged $57 Why the extra $25

Posted
Ramy De Jesus
Facebook Expert

The $25 is for the remote session we did earlier. Please also click on the Green Accept Answer button so that my supervisor will know that the issue is already resolved.

Posted
Customer

I didn't realize that the remote session was an additional $25

Posted
Ramy De Jesus
Facebook Expert

I see. By the next time you will post another question the remote session will be free. Thank you for choosing ExpertHelp. Have a wonderful day ahead of you.

Posted
Customer

Are you familiar with Cloudflare.  I have a problem with it

Posted
Ramy De Jesus
Facebook Expert

What is your issue with Cloudflare?

Posted

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