My account has been hacked. The hacker has made posts that don't meet community standards. I can't access my account anymore. I get a message saying my posts are being reviewed for Community Standards.
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My account has been hacked. The hacker has made posts that don't meet community standards. I can't access my account anymore. I get a message saying my posts are being reviewed for Community Standards.
Hello and welcome to ExpertHelp.com! My name is Scott Steinbrink and I'm going to do everything in my power to answer your question to your full satisfaction!
Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)
I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.
Did you try facebook.com/hacked
That should get your account back.
Okay, I will try that and get back to you with result. Thanks
It just takes me back to the same screen every time. The screen says "Review Requested. If we find that your posts or comments didn't follow our community standards, your account will remain disabled. We're always looking out for the security of people on Facebook, so while your posts and comments are being reviewed you can't use Facebook."
Wow Allright give me time to research this situation and get back to you
Hello, any ideas?
Going to have to escalate this to another colleague. Hang tight.
Just checking in. Any ideas?
Hello and welcome to ExpertHelp.com! My name is Charles Totherow and I'm going to do everything in my power to answer your question to your full satisfaction!
Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)
I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.
Sorry to keep you waiting. Please use the form below to re submit t facebook. Sometimes it takes a few times of submiting to Facebook to have your account re enabled.
Again sorry for taking so long to get back with you. I will be here all day trying to get your account back as soon as possible.
Unfortunately, that didn't work either. I keep getting the "Review Requested. If we find that your posts or comments didn't follow our community standards, your account will remain disabled. We're always looking out for the security of people on Facebook, so while your posts and comments are being reviewed you can't use Facebook."
May I have your email address linked to your facebook account?
k**n@gmail.com
Thnak you for this. Let me work on this for you.
Charles, just seeing if there is any progress on this. Thanks!
May I have the code sent from facebook to your phone?
74046574
Thank you one moment please. Sorry to kepp you waiting.
There should only be 6 number that facebook texted you. Let me try again .
727673
Please allow me a few minutes to try to restore account.
I have tried to get your account back over the last several days seems like facebook is longer than expected to correct your account. If you would like to wait until Facebook repsonds with an asnwer or if you would like to have a refund. I can process this in 24 hours as well.
I don't mind waiting a little bit longer. Have you been in touch with Facebook? Do you think they will eventually restore my account? I just don't understand how someone can hack my account and I have no ability to take it back. Seems like Facebook doesn't really care.
I have tried to contact Facebook I submit multiple requests for Facebook to have the account unlocked and they are not responding. I will keep trying too unlock your account.
Thank you!
Very welcome.
Thank you!
May II have the code sent to your phone from Facebook? Should be a 6 digit code
409039
Thank you one moment
Look slike your phone number brought up a new account. Did you create a new Facebook account using your phone number?
Please try to log into Facebook using your phone number and passwors to see if a new account comes up.
I am still working on your old account as well.
I logged into the new account.
It seems that Facebook will not restore the old accoutn as we have waited over two weeks. My only other suggestion would be to use thenew account. I am ery sorry about this.
Byron Narciso
Facebook Expert
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