I had a profile for a Facebook business page I was admin for. In May 2022, that profile disappeared from my account and I can no longer admin the...

How It Works

Get an answer in three easy steps. Here's how it works...

Ask Your Question

1. Ask Your Question

Enter your Facebook question at the top of this page and click Get An Answer.

Pick Your Priority

2. Pick Your Priority

Tell us how quickly you want your Facebook question answered.

Get An Answer

3. Get An Answer

Connect with your Facebook Expert via online chat or telephone call.

Answer

Customer

I had a profile for a Facebook business page I was admin for. In May 2022, that profile disappeared from my account and I can no longer admin the page. I've submitted 52 requests for tech support to Facebook since May and have gotten no reply. I need to regain the ability to admin the Facebook page at https://www.facebook.com/AnimalWelfareSocietyHowardCounty.

Last updated
Elixir Cada
Facebook Expert

Hello and welcome to ExpertHelp.com! My name is Elixir Cada and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Elixir Cada
Facebook Expert

Hi Robert,

Another way to claim a facebook page is by using the facebook business manager (FBM). Click this link then follow the steps below:

  1. Head to the FBM “Settings” by clicking on the gear icon on the left-hand menu of the FBM home page.
  2. Click on Business Settings and another page will appear. Under the “Accounts” tab on the left side of the screen, hit the “Pages” button, which shows all of the Pages under your supervision.
  3. Click on the “Add” button that appears on the screen and then the “Add a Page” selection.
  4. Enter the name of the Facebook Page or its URL and then click the “Add Page” button to finalize the claim.
  5. Wait for few days for the notification from facebook admin that you successfully claimed the page.

Let me know if this helps. 

 

 

Posted
Customer

Do you have a better link I can use?

Posted
Customer

I get the following error -

Posted
Customer

Going to the FBM page, I'm identified as the admin for another business page I have, https://www.facebook.com/CanineHumaneNetwork.

Posted
Customer

This 2+ hour lag time between communications is not really working for me.

Posted
Elixir Cada
Facebook Expert

Hi Robert,

Sorry for the lae response. I am residing here inthe Philippines so we have a time difference but i can arrange a time that is best suit for the both of us. Are you available later at 8-9am EST?

Posted
Customer

Yes

Posted
Customer

Actually, no.  I'm sorry but I won't be available until about 10:00 GMT - 4.

Posted
Elixir Cada
Facebook Expert

Ok. You can send me an email @ e**1@gmail.com when you are available

Posted
Customer

I'm available

Posted
Elixir Cada
Facebook Expert

Hi Robert,

Are you using a computer in accessing facebook? 

Posted
Customer

Yes

Posted
Elixir Cada
Facebook Expert

are you using a windows machine or mac?

Posted
Customer

Windows 10

Posted
Elixir Cada
Facebook Expert

ok good. let me connect to your computer so that I can check the issue for you. 

Please click the link below and download and install the teamviewer remote support software. After the installtion, you willbe provided a username and password. Give the teamviewer id and password to me so that I can connect to the machine .

https://download.teamviewer.com/download/TeamViewer_Setup_x64.exe

 

Posted
Customer

ID: 906 882 994

Password: 2qnv2nkk

Posted
Elixir Cada
Facebook Expert

i am now connected

 

Posted
Elixir Cada
Facebook Expert

ill call you on your phone. 

Posted
Customer

***-***-****

 

Posted
Elixir Cada
Facebook Expert

Notes:

-called cx and assisted him in filing a report to facebook admin via the help and support option

-report created and we attached his drivers license and the minutes of the meeting saying that he is the president of the company

-told cx to wait for facebook admin's reply. 

end of call 

Posted
Customer

Thank you.  We'll see if I get a response.

Posted
Elixir Cada
Facebook Expert

alright Robert. it might take a while but surely they will reply to you once they saw the report that we created. 

Posted
Elixir Cada
Facebook Expert

Hi Robert,

I just want to make a follow up on this issue. Were you able to get back to your facebook business page? 

Posted

quoteTestimonialsquote

We've Got Your Facebook Problem Solved!

ExpertHelp provides live Facebook help and support over the phone or via live online chat.

As a company with loads of experience assisting people with Facebook issues, we’re confident of solving any problem you might have. Thousands upon thousands of Facebook users have come to us with their questions. We work tirelessly and quickly to ensure their questions are answered to the best of our ability.

What sets us apart from other Facebook help providers is the sheer range of issues we tackle. Our team doesn’t just specify in one particular area, we can solve anything, including common problems like:

Typically, when you approach Facebook for advice, they don’t offer complete solutions. Furthermore, they refuse to help with any Facebook problems that are related to your computer or the device you’re using Facebook on. We’re not affiliated with the social network, so we’ll even help with issues caused by your devices.

All of these problems are highly common amongst Facebook users. But, our assistance doesn’t end there. Feel free to ask any questions related to Facebook support and one of our Expert advisers will talk you through the ideal solution. It’s a fast and effective service that requires very little effort on your behalf. Just ask your question, indicate how urgent it is, and choose the method of contact from us. We’ll call, email, or live chat with you - depending on your preference.

There’s no problem too big or small for us to solve. If you’re a Facebook user that’s struggling in some regard, get in touch with us today. We’ll help make things easier for you, and ensure you get the most out of Facebook. ExpertHelp offers a cost-effective service that’s so simple to use. Don’t get left in the dark waiting for answers to your questions. In most cases, we can answer your query within 15 minutes. This gives you more time to connect with people on Facebook and ensures you spend less time waiting around for support.

Don't waste your time scouring the Internet looking for the Facebook phone number, when chances are we can solve your Facebook problem right here, right now. Make the smart choice, get live help for Facebook now, and enjoy unlimited free follow-up questions once your issue is solved.

More Facebook Questions...

Ask Your Facebook Question & Get An Answer Now!