Please help me regain access to my Facebook account: https://www.facebook.com/jeremy.oconnell.71
In April, I purchased a new iPhone and traded in the old phone.
I had two-factor authentication enabled on Facebook via the Microsoft Authenticator app installed on my old phone but the credentials haven't ported to the app on the new phone.
So now when I try to login to Facebook, authenticator codes are being sent but I can't access them. I am unable to advertise for my business as I can’t access my business page.
I am not logged in on any other device, and no other suggestions online have worked.
I have contacted Facebook Security but haven’t received a response.
Can you please help me turn off two-factor authentication on my account so I can log in?
I really hope you can help me.