Can someone help me to get back into my Facebook account? I have 2FA set up, but do not remember how to do it, nor which method I chose. I can get...

Can someone help me to get back into my Facebook account? I have 2FA set up, but do not remember how to do it, nor which method I chose. I can get as far as creating new password, but cannot get past this 2FA problem. I posed this question yesterday, but no one took it to answer. DO I need to pay more?

Sorry, I missed your call. The email address for tyhe FB account is s**y@snilesdesigns.com

NONE of FB's methods for getting back in worked. I tried that license thing a few days ago, and it would not accept it. Possibly because the account was not "locked" for a TOS violation?

Seriously I have tried everything I could find in FB's "help" system. The way to use to iPhone method to get in... it tells me it sent an SMS to my phone, it may "take a while." I waited 2 days. N SMS.

I wonder if that form would work better if "I can't access my account" were tickd instead of the option orginally selected? Obviously they do not read the explanation, but respond by bot to the checked item...

Sadly, another dead end. If I click "I can't access my account" it only offers links to the same help paes that do not work, rather than accepting the form.

It is easier for hackers to get in, than for account holders. I wonder if you could start a whole side business, starting with some sort of official relationship to the company that gives you "super-mod" power to help people.

Yes, I also literally encountered a Page Not Found when using a link from one of their myriad, circuitous rabbit-holes of "help."

I truly appreciate your persistence! GL...

Wow, hoping for such a miracle. I actually mailed them a typed letter on paper on Friday. I spoke of the value I place on FB, and how difficult it is to find solutions in the Help pages. As for a shared screen time, any time today (Monday) should be good, so you tell me and I will make ready. Thanks!

Sorry, I missed you on Sunday, and Now I need to leave work... Any chance for tomorrow?

Is Tuesday OK?

 Crud, we are running out of time today... I have about an hour from now, 1530 EDT, before the day has run away to other appointments and such. Your thoughts?

Boy, do I understand that! I am sorry you have been dealing with persistent internet issues! I can be patient. The problem is not an easy one, and no one can do tech without internet! Tomorrow I have time between about 0900 - 1130, and 1330 - 1645. You are my hero for not just giving up!

Let's go!

ID =1 052 881 867

P/W =cbep5ytp

Looks ready for you...

You still there???

I just tried again... 2-factor is still blocking me... any news on your end?

Perhaps not as sorry as I. You spent a bunch of time, I spent a bunch of time AND money, and... no progress. FB may not realize I will not give up.

 I accepted the answer, and submitted a small "tip." This in no way indicates willing acceptance of the lack of a solution; rather, my recognition of the efforts put forth. If anyone has any other ideas, please let me know?

FYI, I figured it out myself. I feel pretty stupid. I had been looking for 2FA only on mobile devices... totally forgot that it had been set up on my DESKTOP computer. Also, the 2FA (when I found it) was labeled with my company (employer's) name, and I was looking for 2FA for my personal name. Live and Learn. You and ExpertHelp got some of my money and I learned not to ever give up on my own ability to puzzle things through. Happy December!