Dear Joelyn , It was a pleasure helping you with your Facebook issue today. Here is a summary of the resolution.
Issue identified : Not getting notifications
Solution Implemented : Called the customer / Customer is experiencing issues with her phone and computer / Explained to the customer that it is a problem with Facebook not on her end / Assisted to check the notification settings / No other issues raised / Answer Accepted
If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (email@example.com) OR call us at ***-***-**** .