Can't get my mobile phones on FB
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Can't get my mobile phones on FB
Hello and welcome to ExpertHelp.com! My name is Ramy De Jesus and I'm going to do everything in my power to answer your question to your full satisfaction!
Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)
I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.
Hi Joe! Thank you for choosing ExpertHelp.com. First I want to know if this is the first time to use your Facebook account on the mobile phone? Or is this the same mobile phone you are using previously? When you're ready, please type your responses on this page and then click on the Blue Send Response button to post your response. I will be standing by for your response.
I can't get FB to verify my phone number(s) for Two-Step verification. I've had the FB app on my phone for years. (I am now using my desk top.
Thank you for your response. So its the same phone but you can't login on the device correct?
No. I can login. I've never had my phone number on FB. Now I want it -- for twostep verification. But FB won't send verification code for numbers.
I need the two step verification for Facebook Protect.
Thank you for your response. How about on your computer? Can you log in?
Can we do a remote session on your computer?
Great! Are you using mac or windows computer?
Okay, Please download AnyDesk on your computer. Clic on the link below.
Then once dwonloaded provide me the address so I can connect to your computer.
216 618 747
The address is not working. Can you check please. And make sure not to close the AnyDesk window
214 618 747
You are a genius! Thanks so much your very, very patient help!
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