Need access to my wife's gmail account. How?
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Need access to my wife's gmail account. How?
Hello and welcome to ExpertHelp.com! My name is Ramy De Jesus and I'm going to do everything in my power to answer your question to your full satisfaction!
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Hi Jim! Thank you for choosing ExpertHelp. First I would like to know what is the reason you want to access your wifes account? Did she forget her password? If yes please provide me the email address she used and make sure you have all the info that we will be needing along the process to recover the account. When you're ready, please type your responses on this page and then click on the Blue Send Response button to post your response. I will be standing by for your response.
Thanks for getting back to me so timely. It is a sorted and long drawn out answer that would take the entire day to send in an email. I promise you there is nothing illegal under foot.
And yes, it started with her losing her password.
Can we have a remote support so I can better assist you?
If we can do a remote support can are you using a Mac or Windows computer?
mac
Okay. Please download TeamViewer on your computer. Click on the link below.
TeamViewer Download
Once downloaded leave it open and provide me the ID and password. I will be standing by.
Not to be an A-hole Ramym, but I don't know you from Adam and I am a little unfomfortable having you remote into my computer. I ther another way?
I understand. If you want I will provide you the steps on how to reset it. Please give ma a couple of minutes.
Stupid question! Can you retrive the current password.
The best way is to reset the password again.
ok
What was the last password you still recall using on your gmail account?
Do you have a alternative email address?
Maybe 2Senough or duvdax-veKcyr-cuwgy2
Do you still have access to the number that end in 60?
No
What was the complete phone number? Do you still remember?
***-***-****
The only way to recover the email is to access it on the iphone where this number is been used for us to recover the email address.
Thanks for trying brother, I appreciate your assistance and Happy New Year.
You can try to access it to the device that you normally use this gmail account and try the password duvdax-veKcyr-cuwgy2 to access it.
It should be access to a known device so that it will not be block or there is a possibility to reset it. Have a wonderful New Year!
Byron Narciso
Gmail Expert
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