I cannot access one of my Facebook Pages. It appears the page is no longer available online. However, I can still access my other Facebook Pages from my Facebook Profile. So, I want access to my Facebook Page.
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I cannot access one of my Facebook Pages. It appears the page is no longer available online. However, I can still access my other Facebook Pages from my Facebook Profile. So, I want access to my Facebook Page.
Hello and welcome to ExpertHelp.com! My name is Scott Steinbrink and I'm going to do everything in my power to answer your question to your full satisfaction!
I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.
Can you tell me what Facebook page you were trying to access? Let me see if I can access it.
Facebook.com/StanleyTseke
Hi, thank you for your patience. Scott will respond to you at the earliest. Rest assured, we are actively working on it and appreciate your patience.
Hi there. Apparently I cannot access it. It says the content isn't available right now. Either the access to the page is blocked; or the page isn't there anymore.
That is the problem. I posted on the page once daily for years before I suddenly lost access to it. I understand it is not available online, so I want a solution to recover the page. Can you help with the recovery of the page?
Have you tried this?
There is no display of "Reactive a Page" under "Your information".
I paid for an upgrade to enable you have access to my computer so that you can directly solve the problem by accessing my computer.
How about you remotely accessing my computer and attend to the problem?
Allright.
Go to Teamviewer.com and download FREE version of Teamviewer for Mac or Windows
Choose Teamviewer full client.
Install it and give me the partner code and We can go from there.
I have downloaded the Teamviewer.
Please, what time tomorrow would you be online so that you can access my computer while I am available online?
By tomorrow, I mean Saturday, 29th June (London Time).
Oh. What time would be best for you? I am free after 4 PM your time tomorrow.
Tomorrow at 4.00pm (London Time) is brilliant for me! 😊
So, I will be online tomorrow at 4.00pm (London Time).
It's a date ;) Heh. Will be here at 4 PM to see if I can work my magic.
Hello!
hi there
ID:
1 637 274 232
Password:
4w44syjf
I can verify that you no longer have access to the page cuz it no longer exists. If it did, it would have shown up under Your Information
Did you make a new account, or it just simply disappeared - I mean the page.
It just disappeard
1 637 274 232
r8vxwctz
No need for the session ID - I already can see that the page is no longer there, just can't access it anymore.
Nothing I can do to recover the page - you will have to start a new page.
Can I still use my Facebook URL - Facebook.com/StanleyTseke
For your page? It has to be separate.
A Facebook page may disappear for a number of reasons, including if it's been disabled for violating Facebook's Community Standards, or if it's been hacked or inactive for an extended period of time.
Can it be recovered if it is hacked?
Its not hacked - it just was inactive too long. I don't know the length of time before it is considered inactive. Bear in mind I am not Facebook Support. I just know by experience. It's just was inactive.
If there was a way to reactivate your page. it would have shown up in the Your Information page.
I posted a post on it daily for several years before it suddenly disappeared one day.
Okay. Are you the only page administrator?
Can you look at my computer screen again?
I want to show you my daily posts using Buffer.com for several years before the page disappeared.
Sure.
My wife, I think, is an administrator. However, she is not active in managing the page.
Okay, I see Buffer lost access to your page. Can you get in your wife's account to see if she can recover the page?
Nope. Not there. So your page is indeed disappeared. Youll have to make a new one.
OK.
I'm sorry. I wish I had better news for you. :( *sad face*
Thanks, Scott!
Byron Nar
Facebook Expert
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