I have had my dell laptop for 2 months and used it about 5 times.

How It Works

Get an answer in three easy steps. Here's how it works...

Ask Your Question

1. Ask Your Question

Enter your Dell question at the top of this page and click Get An Answer.

Pick Your Priority

2. Pick Your Priority

Tell us how quickly you want your Dell question answered.

Get An Answer

3. Get An Answer

Connect with your Dell Expert via online chat or telephone call.

Answer Preview

Customer

I have had my dell laptop for 2 months and used it about 5 times.

Last updated
Quennie L.
Dell Expert

Thank you for contacting ExpertHelp LLC.

My name is Quennie and I am happy to help you with your problem.
Please reboot your laptop and tap f8. You will see advance boot options. Please choose the option last good known configuration. If it's still a black screen, try hooking up an extended monitor to your laptop. If the display shows up on the extended one, then your laptop monitor needs to be replaced.

If i was able to answer or assist you on your question,kindly show your
appreciation by clicking the green ACCEPT ANSWER button right below my first response.

Thank you for choosing Experthelp.

Posted

quoteTestimonialsquote

About ExpertHelp

ExpertHelp is changing the way you connect with service professionals.

Whether you have a quick question while preparing your taxes, troubleshooting a computer problem, or need to hire an attorney, ExpertHelp is the most convenient and affordable way to connect with the right service professional to get the job done.

ExpertHelp has been in business since 2011, is an A+ Rated Better Business Bureau accredited member, and offers a 100% satisfaction guarantee on every question you ask!

More Dell Questions...

Ask Your Dell Question & Get An Answer Now!