Enter your Samsung question at the top of this page and click Get An Answer.
Tell us how quickly you want your Samsung question answered.
Connect with your Samsung Expert via online chat or telephone call.
Have lost the password for my SME-2220N Camera System
Thank you for contacting ExpertHelp LLC. My name is Elix and I am here to help you. Please wait while i prepare my answer for you. I might need to ask you additional information so I could provide you the steps that will resolve this issue. Appreciate your patience.
Please refresh your browser by pressing F5 on your keyboard or check your email once in a while for you to read my response.
Hi. may i know when was the last time you were able to use the camera system?
It has been several months sence I have needed to look at the back up tape
Di you changed the password. The login credentials should be by default Login: ADMIN Password: 4321. Can you try this one.
I changed the password from 4321 a year ago but the new password does not work . Is there a way to reset back to the original password ?
please hold while i check on this...
inorder to reset the password is to perform a hard reset. See procedure below:
Do do a "hard reset" you have to have the remote, and press monitor>menu> 4>6 choose DVR then 14>16
Please let me know if you need more help. If the answer to your question was informative and helpful, I request to show your appreciation for my efforts by clicking the Green Accept Answer button right below my first response.
Press "Monitor" / "Menu" / "4" / "6" ...... you must do this fast. After password is reset, press "6" and "6" again to get out. Then poweroff / poweron the system and the password will be 4321
I tried your hard reset but it did not work. Is the 14 the # 10 button on the remote and then #4 or is it #1 then #4? Also are the buttons pushed one after the other are do you need to try holding the monitor,menu,4 & 6 down at the same time?
yes try holding the keys at the same time.
Sorry but I am NOT seeing any change on the screen and after power off and back on the password 4321 still does not work.
Please try this one. To reset to factory: Press CH2 and ALARM buttons on the monitor(at the same time) for a few seconds.
There are NO CH2 or ALARM buttons on the Monitor.
This is SME-2220N. Right? please hold.
Use the direction buttons then go to
Yes it is a SME-2220N Camera System with a 500 Gig Hard Drive
The complete system is in the Monitor there it no seperate parts except the mouse. It has 8 inputs the first 4 are MiniDin Plugs and the last 4 are MiniDin or BNC.
Use the direction buttons then go to SYSTEM then SYSTEM MANAGEMENT then select Factory default.
I can NOT get to those screens without the password which I DO NOT have. There are NO buttons on the monitor to push.
Thankyou but I will have to take the system back where I bought it and see what they can find out. If they can't fix it I will have to buy a new system.
Thanks For tring but I will have to take the system back where i bought it.
The monitor>menu> 4>6 process should work. If this will not work then a new firmware might need to be installed in the system.
If this is a brand new system then i suggest that you take it back from the store where you purchased it and ask for replacement.
If the answer to your question was informative and helpful, I request to show your appreciation for my efforts by clicking the Green Accept Answer button right below my first response.
Thanks
Hi Customer,
Any update on this?
Testimonials
Byron Narciso
Samsung Expert
Whether you have a quick question while preparing your taxes, troubleshooting a computer problem, or need to hire an attorney, ExpertHelp is the most convenient and affordable way to connect with the right service professional to get the job done.
ExpertHelp has been in business since 2011, is an A+ Rated Better Business Bureau accredited member, and offers a 100% satisfaction guarantee on every question you ask!