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i cant hear my phone ring but the volume is up all the way
Hi! Thank you for posting your concern. I am here to help you.
Please check whether the Mute swith is turned on or off.
Toggle this switch and check if the sounds works. This is located at the left side of the phone.
Let me know if this works. I will be waiting for your response.
There is sound but it is like the volume is stuck on low
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