What program can I use? I can access download mode and pc still reads all the ports but phone won't boot

How It Works

Get an answer in three easy steps. Here's how it works...

Ask Your Question

1. Ask Your Question

Enter your LG question at the top of this page and click Get An Answer.

Pick Your Priority

2. Pick Your Priority

Tell us how quickly you want your LG question answered.

Get An Answer

3. Get An Answer

Connect with your technician via online chat or telephone call.

Answer Preview

Customer

What program can I use? I can access download mode and pc still reads all the ports but phone won't boot

Posted
Joe Araneta
Technician

Hello,

Thank you for contacting us through the site. It's my pleasure to assist you.

Try performing a soft-reset and let me know if it doesn't work. Press and hold the Power and Volume Down buttons together for 10 seconds and the phone should go black & then display the logo.

Wait about 10 seconds and then press and hold the Power button again to restart.

Respectfully,

Joseph

Posted
Customer

Sorry but I've already done that to no avail. My laptop can read the phone when LG is displayed on screen and I can get into download mode but can't seem to find proper program or image file to put on phone. Also usb debugging is not marked do to factory reset.

Posted

quoteTestimonialsquote

About ExpertHelp

ExpertHelp is changing the way you connect with service professionals.

Whether you have a quick question while preparing your taxes, troubleshooting a computer problem, or need to hire an attorney, ExpertHelp is the most convenient and affordable way to connect with the right service professional to get the job done.

ExpertHelp has been in business since 2011, is an A+ Rated Better Business Bureau accredited member, and offers a 100% satisfaction guarantee on every question you ask!

More LG Questions...

Ask Your LG Question & Get An Answer Now!