Fujitsu TV is automatically switching off after showing Error Message Condition 1
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Fujitsu TV is automatically switching off after showing Error Message Condition 1
Hi,
Thank you for contacting ExpertHelp LLC. My name is Rofel and I am here to help you resolve your issues. Please wait while I prepare my answer for you. I might ask you to provide additional information if needed so I could provide you the steps that will resolve this issue. Appreciate your patience.
Hi,
Thanks for waiting. In order for me to help you resolve this. I need you to provide the exact model of your Fujitsu Plasmavision
If you need assistance on locating the model number of your TV please let me know. I'm here to help.
Thanks Rofel,
Sorry that took a little while as we have a wall bracket which is covering the number. Model No is P50XHA51AS I think!
Does that sound right?
Thanks for the information. Yes that's the model number of your TV.
The "Condition 1" error message indicates that the fan inside your TV is defective. This will prevent the TV from powering on in case it overheats. It will need to be replaced before the TV will turn on again.
I would like to know if you have experience on opening and replacing parts of a TV?
Definitely not should I call a tv repair technician?
Thanks for your response. You can bring the TV to a Fujitsu Repair Center for part replacement.
If you can provide me with your location I can check the nearest Service center in your area.
Kogarah Bay in New South Wales, Sydney, Australia
Thanks for the information. For service and repair you can contact Fujitsu at 1300 882 201 or email them at c**t@fujitsugeneral.com.au
PLEASE NOTE: Fujitsu will be closing on December 24, 2013 for the Christmas break, re-opening January 2, 2014.
Another option is you can call a TV repair technician to replace the part that is faulty.
Anything else I can assist you with? If were able to provide you a helpful and informative answer, I request to show your appreciation for my efforts by clicking the Green Accept Answer button right below my first response
Byron Narciso
Technician
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