I have paid for Turbo Tax, now I need to download it. I have no prood of payment as it was done on line.
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I have paid for Turbo Tax, now I need to download it. I have no prood of payment as it was done on line.
Dear Harold,
Thank you for asking your question on ExpertHelp.com
An Expert qualified to assist you will contact you shortly to offer you the most accurate and helpful solution. We apologize for the wait as we are experiencing a high volume at the moment.
Regards,
Customer Support
ExpertHelp LLC
Hello Harold
Welcome to ExpertHelp LLC! My name is Bob and I will be helping you with your question. I will use my expertise to offer you the most accurate and helpful solution to your problem. To get started, I might need to request additional information from you in order to clarify the issue better. So, please read my replies and respond to them as soon as you can so we can have this solved in no time. Please wait a few minutes for my next message.
Alternately, you may also be able to join me in the live support chat you see in the lower right hand corner of the screen for a fast resolution.
Bob G
Customer Support
ExpertHelp LLC
Hello Harold
How do I download my TurboTax software?
See also Troubleshooting Download Issues for Windows or Mac
This should solve the problem with downloading your TurboTax.
Please let me know if this has solved the problem downloading TurboTax.
You may respond to me by using the blue 'Reply' button from right below this message
Thank You
Bob G
ExpertHelp LLC
Hello Harold,
Have you read and followed the instructions i posted yesterday?
Is this problem solved or are there still problems installing TurboTax?
If you could provide your phone number i can call you to further assist if necessary.
You may respond to me by using the blue 'Reply' button from right below this message
Thank You
Bob G
ExpertHelp LLC
Ryan Parker, EA
Tax Expert
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