the problem i am experiencing, is that i am not able to print after completing my income tax. the message i am getting is " Fatal Error ...

How It Works

Get an answer in three easy steps. Here's how it works...

Ask Your Question

1. Ask Your Question

Enter your Intuit question at the top of this page and click Get An Answer.

Pick Your Priority

2. Pick Your Priority

Tell us how quickly you want your Intuit question answered.

Get An Answer

3. Get An Answer

Connect with your Intuit tech via online chat or telephone call.

Answer

Customer

the problem i am experiencing, is that i am not able to print after completing my income tax. the message i am getting is " Fatal Error Acrobat failed to load its core dLL "

Last updated
Byron Narciso
Intuit Tech

Hello and welcome to ExpertHelp.com! My name is Byron Narciso and I'm going to do everything in my power to answer your question to your full satisfaction!

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Byron Narciso
Intuit Tech

Hi and welcome to Experthelp , I'm happy to help you here. 

Posted
Customer

i am available now

Posted
Byron Narciso
Intuit Tech

Were you able to download and install the remote file? May I know if running a mac computer or Windows? 

Posted
Byron Narciso
Intuit Tech

Details: Call customer|schedule callback tomorrow  9AM EST 

Posted
Byron Narciso
Intuit Tech

Dear Raymond, It was a pleasure helping you with your Adobe  issue today. Here is a summary of the resolution.

Issue identified :  Adobe fatal error|printer error 
Solution Implemented : remote access | configure adobe | configure printer  | resolved|  
If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

Posted

quoteTestimonialsquote

About ExpertHelp

ExpertHelp is changing the way you connect with service professionals.

Whether you have a quick question while preparing your taxes, troubleshooting a computer problem, or need to hire an attorney, ExpertHelp is the most convenient and affordable way to connect with the right service professional to get the job done.

ExpertHelp has been in business since 2011, is an A+ Rated Better Business Bureau accredited member, and offers a 100% satisfaction guarantee on every question you ask!

More Intuit Questions...

Ask Your Intuit Question & Get An Answer Now!