I intended to send one wedding gift of $100 but I got two receipts. Help please. Thank you.

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Customer

I intended to send one wedding gift of $100 but I got two receipts. Help please. Thank you.

Last updated
Elixir Cada
PayPal Expert

Thank you for contacting ExpertHelp LLC. My name is Elix and I am here to help you. Please wait while i prepare my answer for you. I might need to ask you additional information so I could provide you the steps that will resolve this issue. Appreciate your patience.

You will receive new email everytime I post comment/answer if you shared your email with us.

Posted
Elixir Cada
PayPal Expert

You can cancel only unclaimed payments. If the payment is complete, you can contact the person who received the payment and request a refund.

To cancel an unclaimed payment:

  1. Log in to your PayPal account.
  2. Click History.
  3. Click Cancel under Order Status/Actions.
  4. Click Cancel Payment next to the unclaimed payment.

Note:

  • A payment is automatically cancelled if the recipient doesn’t accept it within 30 days.
  • If you paid with a credit card, it can take up to 30 days for a refund to appear on your card statement.

If you want to request a refund for a completed payment, here’s how to find a seller’s contact information:

  1. Log in to your PayPal account.
  2. Click History.
  3. Click Details next to the transaction.

Let me know if this helps.

Posted
Elixir Cada
PayPal Expert

Hi Customer,

Were you able to read my post?

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If you have not shared your email address with us, do not worry. You can always save this link http://www.experthelp.com/question/774108/my-account-was-charged-twice-for-one-transaction-my-fault-but-can-we-please-correct-it or bookmark this page by pressing ctrl D on your keyboard.

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