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We have ipad air and got it 12-5-2014 and last night we couldn't get mail,facebook orsafari so we plugged it in and it does nothing today it is black. It makes a little noise but what should I go?
Here's what I have tried so far:
We held the on/off button down for 5 seconds and pushed the other button off and on. We took it back to Wal-Mart where we bought it from and they told us to get in touch with Apple. Help
Here's my brand/make/model:
iPad Air
Hello and welcome to ExpertHelp LLC! My name is Byron and I will be helping you with your question. I will use my expertise to offer you the most accurate and helpful solution to your problem. To get started, I might need to request additional information from you in order to qualify the issue better. So, please read my replies and respond to them as soon as you can so we can have this solved in no time. Please wait a few minutes for my next message.
You may also be able to join me in the live support chat you see in the lower right hand corner of the screen for a fast resolution.
Hi Karen,
Alternatively, you may also be able to join me in the live support chat you see in the lower right hand corner of the screen for a fast resolution.
Regards,
Byron
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Byron Narciso
Apple Certified Tech
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