I cannot open Aol or connect to the internet on my Ipad and android phone, even though I can HElp! I have had this recurring problem for several...

How It Works

Get an answer in three easy steps. Here's how it works...

Ask Your Question

1. Ask Your Question

Enter your iPad question at the top of this page and click Get An Answer.

Pick Your Priority

2. Pick Your Priority

Tell us how quickly you want your iPad question answered.

Get An Answer

3. Get An Answer

Connect with your Apple Certified Tech via online chat or telephone call.

Get An Answer 

Answer

Customer

I cannot open Aol or connect to the internet on my Ipad and android phone, even though I can HElp! I have had this recurring problem for several days. Yesterday I message you about it and the problem was corrected in a couple of minutes. but today the same message tells me EEk I am not connected to the internet but I am. My wireless modem is working just fine.,

Here's what I have tried so far:
Unplugged the wireless modem and rebooted it. I cleared the history, etc.

Here's my brand/make/model:
Ipad / and samsung tracfone smart phone/ my Toshiba laptop works just fine

Last updated
Customer

The info is correct. I am waiting for help
Barbara

Posted
Byron Narciso
Apple Certified Tech

Hello and welcome to ExpertHelp.com! My name is Byron and I will do my best to help you.

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We do not have any affiliation with Apple nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started!

I’m available to chat now. I’ll leave my chat session open for the next 15 minutes or so and wait for you to join. If I don’t catch you this time, please reply with a few times that work best for you and we can connect one of those times.

Last updated
Byron Narciso
Apple Certified Tech
  • expert notes

    • remote access

    • reset wireless profile of ipad and smartphone

    • proved tips and recommendations to customer if the issue will happen again

    • cust able to send email using the smartphone

    • able to browse on both mobile devices

    • issue resolved answer accepted

    • cust gave tip

Posted
Get An Answer 

quoteTestimonialsquote

About ExpertHelp

ExpertHelp is changing the way you connect with service professionals.

Whether you have a quick question while preparing your taxes, troubleshooting a computer problem, or need to hire an attorney, ExpertHelp is the most convenient and affordable way to connect with the right service professional to get the job done.

ExpertHelp has been in business since 2011, is an A+ Rated Better Business Bureau accredited member, and offers a 100% satisfaction guarantee on every question you ask!

Get An Answer 

More iPad Questions...

Date
Questions

9/25/2019
I just moved and changed my Internet Provider to Spectrum...

9/11/2019
I have an apple iPad; 2015 or so. I am having trouble finding my...

9/1/2019
conecting ipad with my printer

8/22/2019
My I pad will not connect I have tried every thing I can do.

8/14/2019
I have a Dell desktop computer with wifi internet. I had to get a...

Ask Your iPad Question & Get An Answer Now!