My IPad doesn't turn on. Nothing. Please help Here's what I have tried so far: I have pressed the on/off button. I have plugged in the battery...

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Answer

Customer

My IPad doesn't turn on. Nothing. Please help

Here's what I have tried so far:
I have pressed the on/off button. I have plugged in the battery charger.

Here's my brand/make/model:
APPLE ipad 16gb

Last updated
Ramy De Jesus
Apple Certified Tech

Hello and welcome to ExpertHelp.com! My name is Ramy and I will do my best to help you. Please sit tight while I prepare my next response.

Last updated
Ramy De Jesus
Apple Certified Tech

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We do not have any affiliation with APPLE nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started!

I’ll be giving you a call soon. If I don’t catch you this time, please reply with a few times that work best for you and we can connect one of those times.

Posted
Customer

Anyone there?

Posted
Ramy De Jesus
Apple Certified Tech

Expert notes:

  • Call customer.
  • Assist customer on the issue.
  • Advise customer on what to do.
  • Customer follow the steps.
  • The iPad now is working.
  • Issue resolved.
  • Case closed.
  • Call ended.
  • Customer provided tip.
Posted
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