I have a WF-2630 copier. It refuses to copy Because it says the paper source setting is invalid. I have tried numerous times to select different...

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Customer

I have a WF-2630 copier. It refuses to copy Because it says the paper source setting is invalid. I have tried numerous times to select different source settings to no avail.

Last updated
Elixir Cada
Epson Tech

Hello and welcome to ExpertHelp.com! My name is Elixir Cada and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Epson nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

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Posted
Elixir Cada
Epson Tech

Hi,

Were you able to print using the printer?

Posted
Elixir Cada
Epson Tech

Are you there?

Please send me a reply when you are ready by entering your message in the box at the top then hit the send response button to send.

Posted
Elixir Cada
Epson Tech

I am making a follow up on this.

Were you able to read my post/message?

Posted
Customer

Hi Elixir,

Yes I can print with the printer.

Cheers,

Peter

Posted
Elixir Cada
Epson Tech

Hi Peter,

This message is displayed when an unsupported paper size or paper type is selected for the paper source. See the table below for the supported paper sizes and paper types.

Note: Borderless copies on Letter + Plain Paper are not supported.

To make a copy:

  1. Place your original document or photo on the bottom, right corner of the scanner glass.
  2. Press the home button, press the down arrow to selectSetupand press the OK button.
  3. Press the down arrow to select Paper Setup, press the OKbutton.
  4. Press the right arrow to select Paper Size, and do one of the following:
    • If you're copying letter size paper select Letter, and press the OK button.
    • If you're copying a photo, select a size from the available paper sizes and press the OK button. The table shows compatible paper sizes and paper types.
  5. Press the down arrow to select Paper Type, and do one of the following:
    • If you're copying letter size paper, select Plain Paper, and press the OK button.
    • If you're copying a photo, select a size from the available paper types listed above, and press the OKbutton.
  6. Press the home button, press the up arrow to select Copy, and press the OK button.
  7. Press OK to adjust the Copy settings.

    Note: The LCD displays the current Copy settings.

  8. Under Settings, make sure the following is selected:
    • If you're copying letter size paper:
      • Layout is set to With Border.
      • Document Size is set to Letter.
    • If you're copying a photo:
      • Layout is set to Borderless or With Border.
      • Document Size is set to a paper size from the above table.
  9. Press back button.
  10. Press one of the Start buttons to make a copy in Black & White or Color.

Let me know if this helps. 

Posted

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