My Samsung S7 phone was reset and indicates I need to sign-in with a Google Account that was previously synced to this device. I do not recall the...

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Hi Kenneth,

Thank you for waiting!

Do you not remember logging in with any gmail account on this phone?

Can you share what is the email address you currently have or the email address you may have previously when you purchased this phone?

what is the phone's phone number?

Are you the first user of this phone?

Do you know any other email addresses that may have linked to it?

Or other phone number?

Is there a number I can reach you now?

Expert Notes:

Call customer 

Assisted in resetting possible gmail account that may have been registered to his account.

Will wait after three days for the Factory reset protection to cool down after a password change.

Expert Notes:

Call customer and phone number's still unavailable.

Will call customer tomorrow to verify.

Expert Notes:

Call customer / No answer / Left voicemail